Waldo’s consults Oracle to manage business model

  • February 21, 2024
  • Steve Rogerson

Mexican retailer Waldo’s Dollar Mart is using Oracle Cloud finance and merchandising applications to manage its complex, multi-format business model while continuing to scale to offer customers more choices in products and buying channels.

Waldo’s operates more than 800 grocery and clothing stores throughout Mexico, with many of its clothing options coming from overseas. By continuing to modernise its operations with Oracle Cloud, Waldo’s can improve financial forecasting and make more informed inventory decisions to ensure shoppers have a fresh assortment of items while supporting its goal of opening approximately 70 new stores a year.

“Having the right tools in place was essential in supporting our diverse retail concepts and ability to meet our aggressive growth strategy,” said Laura Andrade Ortega, chief information officer at Waldo’s Dollar Mart. “Based on our long history, moving to the cloud with Oracle was the natural choice given the breadth of its portfolio and expertise in retail. Today, we have a fast pace of stores openings on a weekly basis and plan to increase these numbers each month. Oracle Cloud helps us to better align data and business processes and give our teams the ability to focus on the most impactful needs of our business while continuing to increase our bottom line and meet customer expectations.”

By moving to Oracle Cloud, Waldo’s consolidated and rationalised more than 62 legacy applications and streamlined its distinct business processes across its grocery and clothing operations. By partnering with the Oracle retail customer value team, the retailer continues to improve inventory management, planning and budgeting processes, equipping its merchandising team with the ability to make better purchasing decisions for customers.

Waldo’s now has a consistent user experience and can better manage the legal, regulatory and corporate complexities of cross-border transactions. It also has the foundation to open new stores quickly to serve the needs of its customers both in physical locations and online.

“Waldo’s business model requires an agile operation that provides a great shopping experience for consumers eager for the best deals and a constant flow of unique new finds,” said Alex Alt, executive vice president at Oracle. “Through our continued partnership with Waldo’s, we have helped them consolidate applications and information to better serve its current storefronts while scaling to hundreds more with relative ease.”

Founded in 1999 in Tijuana, Baja California, Waldo’s Dollar Mart de México (waldos.com.mx) has become the most extensive dollar store market line in Mexico with more than 800 points of sale and presence in the whole country through its two-store formats: Waldo’s and Waldo’s Moda. Waldo’s offers local and imported products from more than 20 countries.

Oracle (oracle.com) offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.