Towson University opens checkout-free store

  • December 11, 2023
  • Steve Rogerson

Maryland’s Towson University has opened a checkout-free store made possible through a partnership between California-based Zippin and Atrium Campus.

Called Tiger Express, located in West Village Commons, the store offers round-the-clock, frictionless shopping to the entire TU community. It stocks a variety of essentials, including snacks, drinks, packaged meals and personal care products.

“The convenience offered by Tiger Express makes it easier for our students to purchase what they need, when they need it,” said Vernon Hurte, vice president of student affairs. “The unique shopping experience will cut down on long lines and wait times that students typically faced.”

Tiger Express marks the first checkout-free college store in the USA to combine Zippin’s checkout-free technology with Atrium’s campus card management offering. OneCard holders such as students, faculty and staff shopping at the store can choose between paying with Dining Dollars or Doc Dollars. The store also accepts credit cards.

This flexibility provides a more seamless experience than with checkout-free providers that require a mobile app to shop.

“What makes our approach unique is our ability to give students complete choice in how they pay,” said Krishna Motukuri, CEO of Zippin. “Through our partnership with Atrium, Towson University students, faculty and staff can shop with their campus cards – something they use almost everywhere else on campus – and even choose between Doc Dollars and Dining Dollars. It’s a better checkout-free experience, which helps Towson University stand out as a technology leader in higher education.”

Zippin (www.getzippin.com) uses AI-powered cameras and sensors to track purchases, eliminating the need for a traditional checkout. Shoppers enter the store with a valid payment method, pick what they want and zip out. Receipts are available on the Towson OneCard portal (onecard.towson.edu) or the Zippin microsite, depending on payment type.

“Enabling campus payments at check-out free stores is another example of how Atrium is reimagining the campus card experience for the mobile generation,” said Tammy Johnson, CEO of Massachusetts-based Atrium (atriumcampus.com). “Through our partnership with Towson University and Zippin, we met Towson’s specific requirements and achieved their goal of providing a better commerce experience for their campus community.”

Tiger Express has been operational for several years and was renovated into a checkout-free shop this year. Previously open 28 hours a week, it is now open round-the-clock providing students with improved access, including a door directly leading to outside the building.

“I really like the new store, and it being open 24 hours is really helpful,” said student Briana Francis. “I ran out of cereal once and was able to quickly get some more, even past the building hours. It’s a really good addition to the campus, and it’s super accessible.”