Symphony to show how AI can boost profits at Big Show

  • January 7, 2020
  • imc

Retailers are achieving 2% or more revenue and profit growth using AI-enabled, role-specific technology that spans the retail value chain, according to Symphony RetailAI, which will present its findings at next week’s NRF Retail Big Show in New York.

Texas-based Symphony RetailAI provides an AI-enabled platform and customer-centric products that can deliver profitable growth for retailers and CPG manufacturers. Its participation in the Big Show will include a Big Ideas session with SpartanNash and Dollar General on Sunday. Additionally, its #5273 stand is a planned stop on NRF’s Artificial Intelligence Expo Tour, and the company will offer partner demos on Microsoft’s stand, #4501.

At the event, Symphony RetailAI will share how retailers are achieving 2% or more revenue and profit growth through the adoption of AI-enabled, role-specific products that span the retail value chain. The company says it will show how it executes on its customer promise of being the easiest partner to do business with, driving profitable growth in the first year, providing the best quality and service for customer success, and delivering the lowest total cost of ownership through AI-enabled innovation.

Many software companies speak to AI capabilities, but not every company can demonstrate how its customers are benefiting from these capabilities. The Big Ideas session will articulate how retailers are accelerating profitable revenue growth using AI-enabled demand forecasting to the tune of double-digit improvement in forecast accuracy.

In the “Going from hype to hyper-performance with AI demand forecasting” session, Ray Wang, principal analyst and founder of Constellation Research, will lead a discussion with SpartanNash’s vice president Jason Burnett and Dollar General’s chief technology officer Julie Elmore about the retailers’ experience with AI.

In addition to in-person demos of AI-enabled products on Symphony RetailAI’s stand, experts will be on-hand at the Microsoft stand to demonstrate how the companies are partnering to enable intelligent retail.

On both stands, Symphony RetailAI will be featuring examples of tangible business impact and transformation that have been enabled by its end-to-end suite of applications including sales and customer insights, promotion optimisation, personalised marketing, agile merchandising and category planning, fresh and centre store management, intelligent supply chain, demand forecasting, and shelf intelligence.

Symphony RetailAI’s stand will be a dedicated stop on NRF’s official Artificial Intelligence Expo Tour. During this time, participants can learn how the company’s products use AI and machine learning to understand consumer behaviour and demand, drive prescriptive and pre-emptive recommendations, and increase productivity across the retail value chain.