Philadelphia-based Microshare debuted an app that links smart building data and digital twins with practical business operations at last week’s LoRaWan World Expo in Paris.

The app, dubbed React-M, pushes recommendations, alerts and scoring data directly to relevant teams and professionals, allowing for prompt and targeted reactions and providing a link between the IoT data Microshare produces and business process management (BPM) programmes.

The app can enable large gains in productivity per head among operational staff and third-party contractors, driving cost savings, mitigating risks, and improving service and customer satisfaction. From office environments to multifamily buildings to complex environments such as manufacturing and transportation hubs, the data produced by Microshare’s EverSmart suite can drive behavioural change and bring forward the response time to IoT insights.

“There’s been a lot of money spent on IoT projects, but the business fails to capture their full value because their staff fails to react to the data,” said Tim Panagos, Microshare chief technology officer. “React-M receives recommended actions triggered by IoT events interpreted by AI on the Microshare cloud. These recommended tasks are displayed as app notifications on the user’s phone or tablet, making it easy for staff to remediate problems before they get out of hand. Our experience tells us that behavioural change is the elusive last mile that determines the success or failure of most IoT projects.”

React-M guides the user step-by-step from alert to resolution, recording the time taken at each step. Process reporting allows management to see how their organisation is handling challenges across even the largest, global portfolios. It is a fusion of IoT, AI and BPM technologies because it takes the guesswork out of getting important things done.

The EverSmart suite creates data on aspects of building management such as occupancy, air quality, energy and water use, and other performance and ESG issues. These data, often non-existent before a Microshare deployment, should help operational teams make the most of tight labour resources, support sustainability and ESG reporting efforts, provide insights into the safety and responsiveness of indoor spaces to reassure occupants, and help portfolio managers and CIOs right-size real estate footprints in line with remote and hybrid work practices.

Microshare specialises in LoRaWan applications and is a member of the LoRa Alliance.