Angie Hospitality is improving the guest experience with smart hotel technology and an expanded partner ecosystem.

The California-based provider of voice-activated and contactless technology for hotels has announced a reimagined guest experience that can boost traveller loyalty and satisfaction while increasing operational efficiencies.

Through its flagship digital concierge, smart hotel functionality and integrated systems, Angie helps hotels meet the evolving expectations of guests with an intelligent level of control. It is exhibiting its suite of products at this week’s online ITB Berlin.

“In an environment where safety and budgets are top concerns, we are helping hotels rethink the guest journey with a modern approach that boosts efficiency of all touch points,” said David Millili, CEO at Angie Hospitality. “Through voice technology, AI and the smart hotel functionality, hoteliers can create the needed contactless experience without losing the personalised, human touch our industry is known for.”

With contactless check-ins, digital keys, voice-enabled room controls for smart thermostats, lights and curtains, smart TV casting, a digital concierge fulfilling requests, and remote check-out, guests can get high-touch service without the physical touch. The personalised experience improves satisfaction and loyalty, and these preferences can be saved for future stays.

For hotels, the smart features streamline guest requests for the likes of new towels, check outs and amenity bookings, and assist stretched hotel staff. The integrations also create additional efficiencies to reset thermostats, shut off lighting and even close curtains as guests check out.

Angie Hospitality also expanded its partner ecosystem based on demand and quality of the joint offerings with Sonifi, Amadeus Service Optimization and Telkonet. The integration with Sonifi allows guests to control the TV through voice commands. With Telkonet, guests can control the thermostat without touching it, and hotels can control master settings when guests aren’t in the rooms. With many hotels leveraging Amadeus Service Optimization workflows, Angie pairs to assist staff with guests’ in-room requests.

Angie also offers flexible subscription pricing options so enable hotels can make safety and other necessary upgrades without up-front, per-room hardware investment.