IBS AI for Malaysia Airlines crew management

  • March 7, 2023
  • William Payne

Malaysia Airlines has signed a five-year deal for IBS Software’s crew management software, iFlight Crew. The software will help further automate and upgrade Malaysia Airline’s aviation operations with AI and Machine Learning.

IBS Software has a partnership of over 10 years with Malaysia Airlines. The company will transform the airline’s flight operations with solutions including iFlight Crew Tracking, Manpower Planning, AD OPT Pairing and Rostering Optimiser. These functions aim to improve employee productivity in automating situational awareness and decision-making, and support seamless data flow between ops and crew tracking functions, to significantly improve disruption recovery.

iFlight Crew factors in complex variables and scenarios, before providing optimal crew pairing and rostering solutions. It also maximises productivity and controls costs whilst adhering to strict industry standards and regulations. Its latest technology accelerates flexible and accessible self-service tools for airline crew.

The cloud-based software uses AI and Machine Learning to provide Malaysia Airlines with real-time situational awareness and optimise available asset utilisation.

Ahmad Luqman Mohd Azmi, Chief Executive Officer of Airlines at Malaysia Aviation Group said: “Malaysia Airlines and IBS Software have a long history of working together since 2009. Having experienced their commitment to digital transformation to optimise operations for over ten years, we’re looking forward to continuing this journey to enhance crew well-being, boost cost-savings and upgrade our crew management systems.”

Jitendra Sindhwani, President and Head of Global Sales & Marketing, IBS Software said: “Crew planning and optimisation are central to any airline’s operations, cost management, and customer service delivery. Malaysia Airlines is a valued partner, and we are thrilled to work together to take their crew management solutions and strategies to new heights.”