TeamViewer integrates AR with SAP DM

  • April 24, 2023
  • William Payne

Teamviewer has integrated its industrial augmented reality app into SAP’s Digital Manufacturing platform. The integration with the SAP platform allows users to employ Teamviewer Frontline AR to boost productivity and reduce errors in manufacturing processes.

The integration of TeamViewer’s AR-based solution allows for hands-free work. Engineers and production line workers will be able to view all relevant information displayed in the workers’ field of view, resulting in fewer errors, less downtime, increased safety, and faster onboarding.

Harnessing new and emerging technologies to ensure a constant flow of data between the worker and SAP Digital Manufacturing allows analysis and improvement of processes, improved visibility, and the ability to track and enhance performance. In addition to operational benefits, heavily regulated industries like manufacturing can profit from the sophisticated tracking-, compliance- and quality-control-mechanisms.

Bernd Brandl, Chief Revenue Officer, Digital Supply Chain at SAP, said: “Today’s macro-economic challenges require businesses to thoroughly evaluate each of their processes. Companies implementing solutions that cover the whole value chain, from design to operate, have the edge in efficiency and sustainability by analysing and optimising data flows along the entire value creation. TeamViewer’s latest integration helps build more efficient and resilient manufacturing processes that can deliver the best outcome while can adjust quickly to external shocks.”

Alfredo Patron, Executive Vice President Business Development at TeamViewer, said: “Our goals align with those of SAP; driving innovation, supporting workers skills, increasing productivity and growth in the manufacturing industry through cutting-edge technologies. With the integration of Frontline into SAP Digital Manufacturing we are able to deliver an end-to-end AR platform for SAP’s customers. TeamViewer Frontline improves manufacturing processes with step-by-step instructions for workers on the shop floor, warehouses, as well as in the field. Incorporating this with our existing integrations, data flows and process optimisations across the supply chain deliver a more connected and skilled workforce.”

The integration of TeamViewer Frontline into SAP Digital Manufacturing follows existing integrations into SAP Extended Warehouse Management, SAP Intelligent Asset Management, and SAP Field Service Management and provides the latest integration to cover every business process from design to operate.

TeamViewer has more than 625,000 subscribers. It enables companies to digitalise industrial and business processes. The company actively develops in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Founded in 2005, the company’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, employs more than 1,400 people globally, and has revenue of around €566 million.