California-based MediKarma has launched generative-AI powered personalised health assistant.

Called Jill.ai, it delivers personal healthcare guidance, empowering users to take charge of their health.

“While we all know AI is changing the way people create, talk, work, even interact online, Jill.ai is literally life-changing as it offers a technical invitation for people to take real control of their health in a way that was never before possible,” said Ramesh Raskar, associate professor at MIT Media Lab. “The user’s real-time health data speak to them in a plain easy-to-understand manner with an almost real person.”

As a generative-AI powered assistant, Jill.ai can support users through a broad spectrum of health services, such as instantly retrieving information from health records and devices, answering generic health questions, providing personalised recommendations, conducting self-symptom triage, explaining insurance and financial considerations, automating health routines such as appointment booking with doctors, and more. Its capabilities are delivered through interactive voice commands in natural language.

Jill.ai consolidates hundreds of data points from medical health records, smart device data and daily behavioural inputs, which when combined create a personalised profile of a user’s health. Additionally, it processes these data to generate a dynamic health score called MediScore, which, much like a credit score for financial health, provides an immediate, comprehensive and easy-to-understand snapshot of how the user’s body is performing.

Additionally, Jill.ai offers MediTwin, a graphic interpretation of the user’s digital twin, enabling them to visualise their health and learn about their bodies and potential health risks so they can proactively discuss targeted interventions with their healthcare team.

Jill.ai is a domain-specific model trained on literature from reputable institutes such as the World Health Organisation and the National Library of Medicine. Along with transformer technology, it employs a dialogue-management interface and memory vector representation that ensures the accuracy and trustworthiness of the information. In addition, the platform prioritises the security and privacy of the user data, and all information is stored within an encrypted, Hipaa-compliant digital enclave.

“At MediKarma, we believe that everyone deserves a personalised, accessible and trustworthy health companion,” said Kris Narayan, CEO of MediKarma. “With Jill.ai, we are taking a giant leap towards achieving this goal. By harnessing the power of AI and leveraging advanced machine-learning techniques, we are making preventive care more proactive, more personalised and more affordable. Our team is excited to see the impact that Jill.ai will have on the lives of our users and on the healthcare industry as a whole.”

MediKarma was founded in 2021 around the mission of tackling the healthcare industry’s most significant and costly problem of fostering patient engagement to deliver value-based care.