IMC Newsdesk

Clutch, Synaptiv integration for dealer fixed ops

  • March 19, 2020
  • imc

Auto subscription software specialist Clutch Technologies has announced an API integration with data analytics platform provider Synaptiv to help Jaguar Land Rover dealers simplify and more efficiently manage loan fleets and fixed operations business.

Loan cars are provided by dealers to customers whose cars are under repair. In addition to providing an enhanced service for customers, loan vehicles can be a way of creating new sales.

According to Clutch, digitising the loan car experience is a growing trend among dealers, with the prospect of increasing margin in fixed operations, which can be the most profitable part of their business. Clutch is aiming to enhance dealer management of loan fleets by eliminating the need for third-party telematics devices. 

The integration with Synaptiv is one of many technology suppliers Clutch is working with as part of its goal to better streamline the activation of connected cars, while driving down dealer costs to operate their fleets.

In addition to Synaptiv, Clutch also has collaborations with Cox Automotive’s Xtime and fleet management software specialist TSD. Cox Auomotive is the parent company of Clutch.

“Together with Synaptiv, and in combination with Xtime and TSD, Clutch is delivering intelligent technology that addresses all phases of the value chain, giving dealers what they have been asking for to streamline the most profitable part of their business,” said Adam Carley, vice president of Clutch Technologies. “While this integration marks another milestone in Clutch’s overall strategy to help dealers run a more efficient fixed ops business in the connected car future, we’ve only just begun.”

“Synaptiv is focused on delivering next-generation solutions for the automotive marketplace,” said Matt Lewis, CEO of Synaptiv. “Our advanced integration with Clutch simplifies the loaner fleet process, transforming car data into actionable insights to drive the most advanced customer service solution in fixed ops.”