Whitepaper shows China influence on retail digitalisation
- June 9, 2025
- Steve Rogerson

A whitepaper from consultancy Frost & Sullivan looks at how Chinese technology companies are helping global retailers in their digitalisation efforts.
Produced with Dmall, a Chinese retail digitalisation provider, the whitepaper provides a detailed look into the evolving needs of global retailers and the growing role of Chinese tech providers in driving digital transformation.
It highlights how Chinese companies such as Dmall are offering cost-effective, scalable technology built for high-volume, fast-moving markets, and are now taking this technology global.
“Retail digital transformation is an inevitable trend,” said Gabriel Lu, managing director for Frost & Sullivan (www.frost.com) in China. “Chinese enterprises are helping shape the next phase of global retail innovation, especially with the rise of AI.”
Dmall has spent the past decade building smart retail infrastructure in China, helping retailers digitise their supply chains and physical stores. Today, the company is applying its experience globally, integrating AI, cloud and big data to support international retail clients.
According to the report, Asia’s retail digitalisation market is projected to reach $13bn by 2029, with a CAGR of 22.5% from 2024 to 2029.
“We’re committed to accelerating retail innovation worldwide,” said Zhang Feng, president of Dmall. “With our technology and experience, we’re ready to support retailers in achieving sustainable growth in the AI era.”
To download the whitepaper, go to forms.office.com/r/X0cjgA15kU.
Dmall (www.dmall.com), founded in 2015, is driving retail innovation through technology, providing digital and intelligent options for the global retail industry. As a retail digitalisation provider in Asia, Dmall covers a wide range of business scenarios, serving diverse customer segments and addressing critical operational needs of retailers. As of December 2024, Dmall provided technical services to 591 clients, such as DFI Retail Group, SM Group and Metro Group.