US retail giant Walmart has announced a partnership with OpenAI that will allow customers and members to shop through ChatGPT using instant checkout.

Whether planning meals, restocking household essentials or finding something new, shoppers can simply chat and buy, and Walmart will handle the rest.

“For many years now, ecommerce shopping experiences have consisted of a search bar and a long list of item responses,” said Doug McMillon, CEO of Walmart. “That is about to change. There is a native AI experience coming that is multimedia, personalised and contextual. We are running towards that more enjoyable and convenient future with Sparky and through partnerships including this important step with OpenAI.”

At the centre of this transformation are the everyday moments that define how people shop. This is agentic commerce in action, where AI shifts from reactive to proactive, from static to dynamic. It learns, plans and predicts, helping shoppers anticipate their needs before they do.

“We’re excited to partner with Walmart to make everyday purchases a little simpler,” said Sam Altman, CEO of OpenAI (openai.com). “It’s just one way AI will help people every day under our work together.”

Today, Walmart and Sam’s Club leverage AI across every part of the business. From enhancing the product catalogue to reduce fashion production timelines by up to 18 weeks, to ensuring a more seamless shopping journey and cutting customer care resolution times by up to 40%, the company is applying AI so every shopping experience is more convenient and more rewarding.

Walmart also is empowering its associates with AI tools and training, including promoting AI literacy across its workforce as one of the first partners to embrace OpenAI certifications and rolling out ChatGPT (chatgpt.com) Enterprise to teams across the company.

Each week, approximately 270 million customers visit more than 10,750 Walmart stores and numerous ecommerce web sites in 19 countries. With 2025 revenue of $681bn, Walmart (corporate.walmart.com) employs 2.1 million people worldwide.