Indian IT services and technology company Sonata Software has helped Microsoft create its Microsoft Cloud for Retail offering.

For over three decades, Sonata Software has been a partner with Microsoft, delivering products and services based on Microsoft’s offerings. The Microsoft Cloud for Retail collaboration is expected to strengthen that relationship.

Sonata Software has delivered high-quality products and services for retailers world-wide over the years, based on an understanding of retail markets and retailers’ needs, using IP, in-house migration and modernisation tools, engineering services, all underpinned by Platformation, its digital transformation framework. Sonata Connected Retail delivers personalised, intelligent, and adaptive services that allow retailers to unlock the potential latent in their businesses and deal with shifting market landscapes.

“Sonata Connected Retail stands for best-in-class omnichannel experiences for retail customers, helping them create personalised shopping experiences for their customers, across physical and digital worlds,” said Rajsekhar Datta Roy from Sonata Software. “The partnership with Microsoft Cloud for Retail will further enhance our capabilities, with its emphasis on leveraging data, elevating the shopping experience, building real-time, sustainable supply chains, and empowering store associates.”

Robbee Minicola, senior director at Microsoft, added: “Sonata and Microsoft have had a longstanding relationship and, together, we will deliver solutions that allow retailers to build resilience and grow now and into the future.”

Sonata Connected Retail bridges physical and digital systems with the concept of a connected ecosystem. It equips retailers with agility and data-aided insights on every aspect of the business to ensure that a personalised and seamless customer experience remains the only constant.

Sonata Software is a Microsoft Gold Partner, recognised for its expertise in delivering quality of service on the Microsoft stack. Sonata is a member of the Microsoft Inner Circle for Business Applications and Microsoft named it as its Partner of the Year for Biz Apps in the India region in 2021. Sonata also holds a range of specialisations from Microsoft.