Sierra Wireless offers retailers managed 5G services

  • October 26, 2021
  • Steve Rogerson

Canadian IoT provider Sierra Wireless is targeting retail, food and beverage, digital signage, kiosk, and PoS applications for its 5G managed network service in the USA.

It is offering the speed and low latency of 5G cellular wireless connectivity for business-critical applications. The fully managed network services provide end-to-end broadband for permanent, temporary and back-up connectivity.

These turnkey services provide simple, reliable internet connectivity with no upfront equipment purchase cost, guaranteed uptime, and seamless management, with accountability from one point of contact.

“With cloud-based management and reporting, and cross-carrier pooling ensuring the best network coverage at all times, Sierra Wireless’ 5G managed network service can be used with our world leading XR series 5G routers,” said Tom Mueller, vice president at Sierra Wireless. “In addition, it also offers plan flexibility with a rental option lowering initial investment, and can reduce the cost of using, managing and operating a connectivity network internally. With 5G changing the business landscape, Sierra Wireless is enabling customers to transform their digital operations, and to take advantage of 5G’s ground-breaking new capabilities with the availability of our new managed network services.”

With a service-level agreement, the managed network services ensure business-critical functions with guaranteed connectivity uptime and constant round-the-clock monitoring of network performance by Sierra’s team of wireless professionals.

The services also include the use of hardware and software, with updates for security and firmware, as well as an always-on out-of-band management link to the AirLink Management Service (ALMS). This capability ensures the ongoing operational success of 5G deployments, simplifies operations and reduces downtime.

The managed network services are available in three options: Basic, the cost-effective backup cellular option for non-critical systems; Premium, including all the features of the basic service along with professionally installed equipment, proactive monitoring and an increased service level agreement; and Pro, which includes all features in the Premium package, as well as a dual modem option on the XR router series, 5G data plans, and more options to customise management requirements.