NCR enhances PoS at Yogurtland

  • March 3, 2025
  • Steve Rogerson

Yogurtland, a self-serve frozen yoghurt pioneer with 205 sites across the USA, has chosen NCR Voyix as its PoS provider to enhanced the customer experience and drive operational efficiency.

This three-year partnership underscores Yogurtland’s commitment to future-proofing its technology investments and creating a seamless experience for guests, team members and franchisees.

“Yogurtland’s decision to partner with NCR Voyix was driven by our shared vision for delivering stable, intuitive and high-growth options that meet the evolving need of today’s businesses,” said Benny Tadele, president for restaurants at NCR Voyix. “With our enterprise-grade commerce platform and proven expertise, Yogurtland can streamline operations, enhance the customer journey, and harness data to make smarter and faster business decisions.”

Yogurtland had problems with its previous providers, including stability issues with software and hardware that diverted store managers’ time away from serving guests. By adopting NCR Voyix, Yogurtland will address these difficulties while enhancing the experience through faster service, more robust reporting and intuitive cashier operations.

“Investing in a scalable, integrated technology platform was top priority for Yogurtland,” said Steve Henry, director of operations at Yogurtland. “Our goal was to find a partner that could help us deliver on our promise of exceptional customer experiences while empowering our teams with the tools they need to succeed. NCR Voyix stood out for their focus on operational efficiency, enterprise expertise and ability to enable data-driven growth.”

NCR Voyix offers stability across software and hardware, reducing downtime and letting managers focus on delivering service. The Aloha Cloud PoS (alohancr.com/aloha-cloud-pos) simplifies cashier operations with intuitive configurations and seamless integration, reducing friction and ensuring speed of service.

With a more robust reporting engine, Yogurtland gains access to real-time sales data and key metrics, such as product waste, to make informed business decisions.

NCR’s enterprise commerce platform supports front and back of house needs, offering the flexibility to drive menu consistency, run promotions and optimise marketing efforts. The platform also helps Yogurtland increase loyalty conversions by leveraging transactional and personalised data across digital and on-premise channels.

Yogurtland says its investment in NCR Voyix reflects its commitment to delivering value to all stakeholders, from customers and employees to franchise owners and investors. By simplifying its technology footprint and reducing points of failure, it can provide a seamless, low-friction experience that strengthens its market position and supports long-term growth.

“We’re excited to partner with NCR Voyix to lay the foundation for Yogurtland’s next chapter of innovation,” said Henry. “Together we’re not just addressing today’s challenges, we’re building a future that empowers every level of our business.”

To see how NCR Voyix is shaping the future of retail technology, helping restaurants leave complexity behind and run stores seamlessly, go to www.ncrvoyix.com/retail/food-drug-mass-merchandise.

NCR Voyix (www.ncrvoyix.com) provides digital commerce products for the retail and restaurant industries, using platform-led SaaS and services capabilities. It is headquartered in Atlanta, Georgia, with customers in more than 30 countries.

Yogurtland (www.Yogurtland.com) is a frozen yoghurt chain that delivers more than 200 handcrafted flavours. It has more than 220 locations across the USA and internationally.