Grubbrr software powers Samsung self-order kiosks

  • July 7, 2021
  • Steve Rogerson

Florida-based Grubbrr is providing the software for the Samsung Kiosk self-ordering PoS device.

With the integrated Grubbrr software, the kiosk comes ready to handle every aspect of the self-ordering transaction and is equipped with a high-definition display, printer, credit card terminal, scanner and NFC tap.

Grubbrr’s software can reduce labour costs and increase workplace efficiency, and increase revenue through an increase in average ticket size. Samsung’s large, high-definition screen provides visual images that can be crucial to the buying experience. And Grubbrr’s user interface offers customised upsells with every transaction.

The consumer experience is enhanced by eliminating the need to wait in a queue and provides personalisation and order accuracy.

Grubbrr developers worked with the Tizen platform, Samsung’s open and flexible operating system, to integrate the software to meet the needs of the self-service industry. Tizen supports a variety of devices and is customisable. Grubbrr software enables Tizen to run across verticals, creating a complete all-in-one system for different businesses.

“In fulfilling the global demand for an all-in-one smart kiosk, Grubbrr recognises that the Samsung brand requires the most advanced software,” said Sam Zietz, CEO of Grubbrr. “Samsung holds the majority market share in nearly all of the industries in which it operates, so partnering with Grubbrr will disrupt the entire self-ordering technologies industry. Using Grubbrr’s software to power the Samsung kiosk will democratise the most advanced self-ordering to power all businesses at an affordable price.”

Samsung has established itself in the hardware electronics industry, and is said to pair perfectly with Grubbrr’s out-of-the-box, self-ordering software.

“When we began our search for a software partner to help us enter into the self-ordering kiosk market, we knew that we needed a best-in-class team in terms of both support and software,” said Mark Quiroz, vice president for Samsung Electronics in America. “Grubbrr immediately caught our attention as the best turn-key self-ordering provider, and our work with them has only exceeded these expectations. This kiosk will revolutionise the industry for all businesses.”

In addition to the self-ordering kiosk, Samsung consumers can also integrate their existing ecosystem with menu boards, order progress boards, kitchen display systems and food lockers.

Headquartered in Boca Raton, Florida, Grubbrr is a global self-ordering and PoS systems provider across verticals such as fast-food outlets, fast-casual restaurants, stadiums, cinemas, casinos, micro-markets and retail.