Diebold Nixdorf expands retail tech production in Ohio

  • June 9, 2025
  • Steve Rogerson

Diebold Nixdorf has extended its US-based production capabilities by establishing a new retail technology line at its North America manufacturing facility in North Canton, Ohio.

Combined with the company’s supply-chain strategy, this in-house manufacturing approach focuses on domestic grocery, general merchandise, fast-food, and fuel and convenience retailers. This enhancement is a result of Diebold Nixdorf’s approach to managing global supply chains and production to achieve more control and predictability in its manufacturing processes.

Diebold Nixdorf is already building self-ordering kiosks for Tillster, its software and distribution partner in the fast-food space, to serve major customers, including multiple top-twenty fast-food chains in the region.

Perse Faily, chief executive officer at Tillster (www.tillster.com), said: “Diebold Nixdorf’s in-house manufacturing approach enables quick adaptation to customer demands, while the expanded US manufacturing capabilities deliver more reliable supply chains, greater flexibility, and the certainty that we can execute large-scale rollouts seamlessly and on schedule.”

The production range of the retail line also includes self-service checkout options such as the modular DN Series Easy (www.dieboldnixdorf.com/en-us/retail/portfolio/systems/easy) family, enabling various deployments based on one platform concept and primarily deployed in the grocery and general merchandise industry verticals.

“We are delighted to manufacture for our US customers within the country,” said Ilhami Cantadurucu, executive vice president at Diebold Nixdorf. “Not only does this give us greater flexibility, the new production line has also come at exactly the right time, both with respect to our growth objectives in the region and the current macroeconomic environment. In combination with our strong services capabilities, the localisation of our solutions delivery gives our North America-based customers additional confidence that they can rely on us to meet their needs.”

Diebold Nixdorf (www.dieboldnixdorf.com) automates, digitises and transforms the way people bank and shop. As a partner to most of the world’s top 100 financial institutions and top 25 global retailers, its integrated products connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide.