Robotics and data intelligence company Dexory is helping French online furniture retailer Vente-unique.com transform its warehouse operations.

Through the integration of autonomous robots and the DexoryView platform, Vente-unique.com has gained visibility and precision of its warehouse operations, surpassing the capabilities of the drones it was using previously. It also helps it increase fulfilment speeds and accuracy.

In an ecommerce business such as Vente-unique.com, errors and delays can result in reduced customer experience and satisfaction, which can impact the profitability of the business. Real-time visibility and accurate data are vital to achieving fast, reliable and cost-effective order fulfilment. The retailer was therefore looking for a way to capture real-time data and add value to its warehouse operations.

Having previously tested drones, it found the frequency of scans and the quality of the outcome was not sufficient for the level of operational excellence required in an ecommerce business. Having explored different options, it decided to explore the possibilities with Dexory. Following an initial test, where Dexory was able to improve the accuracy from 92% to 98% in three days, Vente-unique.com can now enhance its warehouse accuracy across its entire site in France and maintain it daily.

With Dexory’s robots capturing quality data of the entire site and feeding it to the DexoryView platform, Vente-unique.com now has real-time information about inventory levels, storage locations and item movements across its entire warehouse. This will help the company gather information without disruptions to its daily operations and optimise the flow of goods across its warehouse.

“At Vente-unique.com, we are always seeking innovations that enhance our operational efficiency while meeting our customers’ expectations,” said Cyrille Mazal, customer service director at Vente-unique.com. “The integration of DexoryView into our warehouse represents a major advancement in our supply chain. Thanks to the autonomous mobile robots, we have not only achieved exceptional inventory accuracy, but we have also optimised our capacity to perform full inventories multiple times per week. The technology allows us to ensure real-time inventory tracking, providing better service to our customers and reinforcing our commitment to reliability and performance.”

With DexoryView, Vente-unique.com can also streamline the movement of goods. With real-time data capture and analytics, the company can identify inefficiencies, optimise picking and packing processes, and reduce time to locate and move items across the warehouse. This operational clarity has allowed Vente-unique.com to achieve faster order fulfilment and more responsive supply chain.

“For a business such as Vente-unique.com, accurate data on location of goods and levels of stock is vitally important,” said Oana Jinga, co-founder of Dexory (www.dexory.com). “By helping the company gather real-time data from its warehouse, we are able to support Vente-unique.com in delivering exceptional customer experience and ensuring that its end customers are safe in the knowledge that their orders will be fulfilled in time and with the right products.”