Clean Earth, a division of Harsco Corporation, has launched a new, proprietary internal point-of-sale (POS) system developed within the company that will help Clean Earth drivers better service customers across a variety of industries.

The Orbit Service Software includes several customer service enhancements over the previous system. These enhancements will allow customers to prepare regulatory compliant labeling and markings such as unique container IDs and laser shipping documents and will provide enhanced reporting and analytics solutions.

The Orbit service software places a focus on real-time data exchange from the on- site technician to the Clean Earth customer through the software’s customer portal. By generating one-page service summary reports at the completion of every service, Clean Earth is able to share real-time service results.

“We’re raising the bar on customer experience with the launch of Clean Earth’s Orbit service software,” said David Stanton, Clean Earth President. “We built this software to fulfil our sincere desire to provide high-quality service, every time. As we have engaged our customers, they have made it clear that quality of service, as well as regulatory compliance, is a significant factor in selecting their service provider. By supplying real- time data to our customers, this software improves efficiencies, creates a higher-quality of service and helps to minimise our customers’ carbon footprint as well as our own.”