Amazon expands smart in-garage delivery to 5000 cities
- May 11, 2021
- Steve Rogerson

Amazon is expanding its in-garage grocery delivery to more than 5000 cities and towns. Originally launched in five cities, Key by Amazon is now available everywhere Amazon offers grocery delivery.
Launched in November, in-garage grocery delivery can now be used by millions of eligible Prime members to have their Amazon Fresh & Whole Foods Market groceries delivered securely and conveniently inside their garages.
Customers relied on online grocery delivery services as a result of the Covid-19 pandemic, but Amazon believes it is clear they’ll continue to use grocery delivery because of the convenience it provides. In a recent survey by Morning Consult commissioned by Amazon, nearly 70% of Americans reported that grocery delivery was beneficial when they didn’t have time for a trip to the grocery store.
Of the 54% of Americans who highlighted convenience as the most important benefit of grocery delivery, 77% reported saving time as a beneficial advantage.
“Customers who tried Key in-garage grocery delivery have loved the service, which is why we’re expanding it to everywhere Amazon offers grocery delivery,” said Pete Gerstberger, head of Key by Amazon. “As customers look for more convenience in their daily lives, we’re excited to deliver another service that not only helps them save time, but provides peace of mind knowing that tonight’s dinner is safe in their garage and out of the weather.”
Eligible Prime members can shop online and build a cart just like they would for any grocery delivery order. Those with a compatible garage door opener or MyQ smart garage hub can connect the MyQ app with Key, then simply select “Key Delivery” at checkout at no additional cost. Once the order is placed, a trained shopper will fill the order. Grocery orders are securely delivered by a delivery service professional, and customers can use the Key by Amazon app or the Amazon mobile shopping app to be notified when their groceries arrive.
“We’ve worked hard to bring the convenience of grocery delivery from Amazon Fresh & Whole Foods Market to even more Prime members, now reaching customers in more than 5000 cities and towns,” said Stephenie Landry, vice president of grocery at Amazon. “I’m thrilled to offer customers Key in-garage grocery delivery, and believe this expansion illustrates our commitment to continually innovate to make the experience of ordering groceries online even better for customers.”
The service is available everywhere Amazon offers grocery delivery, at no additional cost to eligible Prime members. A MyQ connected smart garage door opener is required to enable garage access for secure delivery. To view videos of their delivery, customers can use a compatible Ring smart home camera with their Ring Protect Plan, or LiftMaster smart garage camera powered by MyQ with a MyQ video storage subscription.