Chinese retail technology company Cloudpick and French group Lagardère have opened Hong Kong International Airport’s first AI-powered unmanned store.

CloudPick’s unmanned stores use artificial intelligence (AI) and IoT technologies to provide an automated, frictionless shopping experience. The AI-powered systems make it possible for customers to shop in a completely cashierless environment.

By using computer vision and deep learning algorithms, the system detects which items shoppers pick and automatically processes payments, all without the need for human cashiers. The result is a streamlined shopping process that saves time, reduces errors and improves the overall customer experience.

Hong Kong has always been at the forefront of embracing technology and, with its Smart City Blueprint (www.smartcity.gov.hk), the region is setting the stage for more innovation. The integration of smart technologies in various sectors, from transportation to healthcare, is designed to improve the quality of life for its residents and visitors. CloudPick says its collaboration with Lagardère is part of this transformation within the retail space.

The airport serves millions of travellers every year. Passengers can now benefit from a faster, more convenient way to shop while waiting for their flights.

The core objective of CloudPick’s AI-driven stores is to optimise the shopping experience for consumers while driving operational efficiency for retailers. Through real-time inventory management, AI ensures that store shelves are always stocked with the products customers want. This reduces waste, improves supply chain management and enhances the overall shopping experience.

Shoppers can grab items and go without the need to wait in long checkout queues. Whether traveling through the airport, stopping by a local store or shopping for everyday essentials, the frictionless experience is designed to meet the demands of modern consumers.

The system automatically recognises each product and processes the transaction in seconds.

CloudPick’s partnership with Lagardère (www.lagardere.com) to introduce Hong Kong’s first AI-powered unmanned store at Hong Kong International Airport (www.hongkongairport.com) is a step in the city’s ongoing transformation into a smart city. With the integration of AI and IoT technologies, CloudPick (www.cloudpick.ai) says it is helping redefine the shopping experience, making it faster, more efficient and more convenient for consumers.