AI human technology company DeepBrain AI has deployed its AI Clerk in South Korea’s first unmanned 7-Eleven convenience store.

The AI Clerk enhances the in-store experience by enabling shoppers to have real-time conversations and images.

The company launched 7-Eleven’s AI Kiosk last year. A subsidiary of Lotte Group, 7-Eleven’s AI Kiosk includes DeepBrain AI’s AI Human technology and additional technologies for use in unmanned convenience stores. It has been deployed at the 7-Eleven convenience store in the Lotte Information & Communication building in Gasan-dong, Seoul.

The AI Clerk provides promotional information including discounts and newly stocked items, as well as background on the company and technology.

With AI Kiosks, the 7-Eleven shop workers can be more productive and focus on essential and timely tasks while shoppers are getting important information quickly upon entering the stores.

“We believe AI Humans embedded with video and speech synthesis technology will disrupt many industries, including convenience stores,” said Eric Jang, CEO of DeepBrain AI. “We’re excited to demonstrate this 7-Eleven commercial solution, which is currently in use, to highlight AI’s ability to humanise digital customer service and enhance customer experiences.”

DeepBrain AI provides real-time artificial intelligence (AI) and video synthesis that uses AI to create realistic human-like models for use in customer service in industries including media, finance, commerce and education. Based on proprietary, patent-led technology, the company’s technology reduces the cost and time of video production while bringing a realistic human touch to all content. 

Headquartered in South Korea, with offices in the USA, the company is backed by investors in Korea and China and is privately held.