7-Eleven Australia tests Grabango at ten shops
- August 5, 2024
- Steve Rogerson

California-based Grabango is testing its pay-and-go technology in ten 7-Eleven stores in Australia.
The trial lets shoppers pay for their goods using the My 7-Eleven app or in-store kiosk without the need to scan individual items.
The technology uses computer vision to allow customers to pay for their shopping with a single tap of a credit card or by using the My 7-Eleven app. The system automatically adds up the items, processes payment and sends the receipt to the customer.
“The next generation of pay and go, which has been developed with our partner Grabango, is part of our commitment to trialing innovative digital capabilities to serve our customers and provide them with faster shopping experiences,” said Stephen Eyears, general manager for technology at 7-Eleven Australia. “Grabango technology uses computer vision to see every product in the store, eliminating the need for customers to scan individual items.”
Shoppers who have registered for the My 7-Eleven app will receive an automatic app update and need to accept the updated terms and conditions. Those who do not have My 7-Eleven app can still experience this way to pay by tapping or inserting their debit or credit cards on the pay station on their way out at one of the ten trial stores.
Grabango (www.grabango.com) CEO Will Glaser said: “7-Eleven Australia is an innovative retailer and, like us, has a hyperfocus on delivering convenience to its customers. The beauty of this latest technology is it gives shoppers the option of avoiding the need to queue at the counter to pay or to scan individual items using the My 7-Eleven pay and go, regardless of how many items they buy. There’s no special shelves, carts or gates, making the next generation of pay and go a fast and easy way to check out.”
The technology is being trialed at ten 7-Eleven (www.7eleven.com.au) stores in greater Melbourne and Sydney.