Zebra boosts productivity at Stuart warehouse

  • February 6, 2023
  • Steve Rogerson

European ecommerce company Stuart has achieved up to 70% productivity gains in France with logistics technology from Illinois-based Zebra Technologies and its local partner Stocovia-ID.

At Stuart, employee productivity has increased by up to 15%, and the workers are better connected to support growth and transformation plans to match rapidly rising customer demand.

Founded in 2015, Stuart meets increasing ecommerce demands with its express delivery services. Currently operating in more than 150 cities in Europe with more than 8000 business clients and 800 employees, Stuart’s French operation supports retailers such as Carrefour, Decathlon, Monoprix and Nespresso.

Stuart needed to upgrade its mobile devices to expand its capabilities to meet increasing customer demand and throughput from opening a new Paris warehouse. Offering an extensive product portfolio along with deep business understanding and experience, Zebra and its mobility ID, with help from Stocovia-ID, created a bespoke offering that met Stuart’s growth aspirations.

“Working efficiently and accurately at our sorting centres is vital to our success,” said Léonel de La Bretesche, Stuart retail managing director in France. “With this, we are seeing a staggering increase in productivity, up to 70% in certain areas. This keeps us working efficiently despite the incredible upturn in our throughput. Our workflows are completely reliable, and we’ve nearly eliminated dispatch errors. With more applications in development and the possibility to scale this across our business, we look forward to the ongoing collaboration.”

Stuart’s warehouse teams use arm-worn TC52x series mobile computers with the company’s Android software applications, transmitting data to the back-office systems. Paired with wearable RS5100 ring scanners, each warehouse operator can work efficiently hands-free to receive, store, sort, check and deposit parcels before delivery to their final destinations. This has already resulted in 10 to 15% higher output.

Its front-line workers also use DS2208 handheld imagers, which are stored in a Zebra intelligent cabinet along with the mobile computers. Using Zebra’s access management system gives Stuart’s team visibility to locate, reset and see the number of devices being charged, in use or missing.

In addition, Zebra’s ZT411 RFID industrial printers enable Stuart’s warehouse operators to print and apply shipping labels to items. Stuart has increased its productivity by 70% thanks to the printer capacity, reliability, performance and straight-forward configuration.

Stuart also uses Zebra software tools including StageNow and Enterprise Home Screen to activate devices and align applications to user profiles and permissions. This enables easy device fleet setup, commissioning and management while the OneCare service agreement provides peace of mind throughout the contract

“The outstanding productivity gains are underpinned by Stuart’s positive user buy-in,” said Daniel Dombach, director at Zebra Technologies. “Zebra and our partners are creating automated, digital, tailored solutions that enable warehouse and logistics customers to meet rising ecommerce demands to achieve their company growth objectives.”

The technology will also be deployed in Stuart’s other locations in Barcelona, Madrid, Lyon and London.