Viettel has used IoT, 5G, AI, big data and digital twin technology to create what it claims is Vietnam’s most modern logistics park.

The Viettel Logistics Park spans 143.7 hectares with a total investment of nearly VND3300bn. It can handle 1500 vehicles daily, double the current capacity. Equipped with synchronised infrastructure, it is Vietnam’s first logistics centre providing end-to-end logistics services for import-export operations, including customs clearance, quarantine, inspections, trans-shipment, warehousing and cross-border transportation.

The park’s data system is standardised and directly connected with customs systems in Vietnam and China, optimising operations, reducing customs clearance time from four to five days to less than 24 hours, cutting customs costs by 30 to 40%, and increasing the efficiency of refrigerated containers for fruit transport from 2.5 trips per month to four to five trips per month.

With IoT, 5G, AI, big data and digital twins, it provides automation using smart lockers, drones and autonomous vehicles to optimise processes from warehousing to goods transportation and customs clearance, helping businesses reduce logistics costs by 40%.

The park is also designed to meet the US Leed standards, promoting sustainability and modernity. With over 3300 trees, renewable energy systems and a circular economy model, the park operates efficiently while contributing to environmental protection, creating a green and eco-friendly logistics ecosystem.

Viettel Post has developed the V-Gate app to facilitate online booking for businesses. The system integrates various satellite systems such as smart gate transportation management, future logistics parks, smart warehouse management and financial systems to enhance operational efficiency and transparency, and ensure smooth and accurate goods handling.

At the park’s inauguration, Tao Duc Thang, chair of Viettel (viettel.com.vn), said: “Viettel plans to complete a network of logistics centres nationwide, serving key economic areas under five directives: smart border gates, agricultural logistics centres, industrial zone logistics centres, supply chain infrastructure, and multimodal transport networks. These efforts aim to establish a smart, automated, multimodal logistics ecosystem, contributing to Vietnam becoming a major regional logistics hub, emphasising the role of logistics infrastructure in connecting and enhancing the economy.”