Surgere Agentic AI Assistant for supply chains

  • March 11, 2025
  • William Payne

Supply chain visibility specialist Surgere has launched an agentic AI assistant. Sophia is an intelligent supply chain autonomous AI system that is fully integrated into Surgere’s Interius platform. Sophia is designed to deliver real-time analysis and action based on supply chain data analysis.

Surgere’s agentic AI approach can perform tasks independently, adapt to new information and work with humans to solve problems.

As part of Interius, Sophia allows human expertise and digital velocity to work side-by-side, enhancing speed-to-decision based on volumes of data-informed insights.

Sophia has pre-loaded use cases that include automated lane assignments, surplus asset location, automated stop shipments, and takt time monitoring.

“We’ve integrated AI into our platform to help process the mass volume of data that supply chains generate,” said Nykaj Nair, Chief Revenue Officer, Surgere. “Humans simply cannot understand, process and act on data instantaneously—but AI can. We’ve seen these four use cases in every manufacturing environment – from automotive to industrial to food and beverage, and Sophia monitors and responds to these and other critical data points that – if left unaccounted for – would cause significant friction for supply chain and logistics teams.

“We’ve enabled Sophia to learn a customers’ unique supply chain data and become more powerful over time, but these four use cases allow our customers to deploy AI elements from Day 1. As we learn more about each unique supply chain’s data, we can build more agentic AI solutions and use cases alongside our clients,” Nair said.