Rakuten Super Logistics has selected Fetch FlexShelf autonomous mobile robots from Zebra Technologies to improve efficiency in its eCommerce order fulfilment business.

Initial deployment is planned for the second quarter of 2022. Rakuten Super Logistics (RSL) is expecting to roll out the solution across its’ other warehouse facilities throughout 2022 and 2023.

According to Zebra, its Fetch AMRs can deliver up to three times increased productivity in fulfilment operations. FlexShelf provides flexible configurations for bin sizing and spacing. It also helps reduce worker training time and increase picking accuracy with put-to-light and pick-side lighting which is a critical element during peak seasonal periods when order volumes and seasonal staff are at their highest levels.

“When we reached a critical point in our operations, we needed to seek further productivity gains and help address labour shortages. After an extensive review process, we knew that Zebra Technologies was the optimal solution,” said Michael Manzione, CEO, Rakuten Super Logistics. “We look forward to being an early adopter of the Fetch fulfilment solution which is a proven leader in the industry. Zebra’s complete support from survey to deployment – along with daily engagement – gave us the confidence the company will ensure the solution’s success.”

“FlexShelf can reduce the amount of time pickers spend walking by up to 60%,” said James Lawton, Vice President and General Manager of Robotics Automation, Zebra Technologies. “Our comprehensive fulfilment solution brings together the best of Zebra and Fetch to help companies like RSL modernise their warehouse operations for improved accuracy, productivity and worker safety.”