Start-up Ritase is digitising container services in the Indonesian container terminal at Tanjung Priok.

The integrated trucking haulage system was developed with NPCT1, one of the largest container terminal companies in Tanjung Priok, which can handle more than 1.5 million containers per year.

With more than 300 transporters and 15,000 connected drivers, the Ritase application can serve online requests from lorries to enter and exit the port. This should increase productivity and efficiency. Furthermore, this digital activity is also safer during the Covid-19 pandemic as all processes are integrated online and in real time.

“Ritase is ready to provide full support to all business players in Tanjung Priok, especially NPCT1 terminal users,” said Ritase’s CEO Iman Kusnadi. “Our system is integrated with Econ, NPCT1’s terminal online billing system, making it possible to access all processes on one platform. This should shorten the process for NPCT1 shippers or consignees with traffic reaching more than 15,000 containers per week.

The booking process can be done through Ritase’s web site after registering a personal or company NPWP, an administrative requirement required by NPCT1. Ritase makes it easier for shippers who won’t have to bother with troublesome export and import processes anymore because everything is integrated.

This system allows NPCT1 customers to access various services from truck order management, real time track-and-trace containers, to e-document management. NPCT1 customers also have online digital access to customs clearance, payments and transactions with the terminal to pick up shipments or send containers to NPCT1, without having to travel to different offices to process or access multiple platforms.

“This collaborative resource also has a unique opportunity to explore and implement processes and further technological improvements,” said NPCT1 director Hudadi Soerja Djanegara. “Our goal is to support global and regional sustainability as well as digital and physical connectivity, to offer the best current and future customer services and reliability.”

In addition to digitising trucking haulage to the port in Tanjung Priok, Ritase offers B2B digital logistic ecosystems such as marketplace, software as-a-service (SaaS), supply chain financing, retail, business innovation and digital wallets for drivers. The company serves national as well as multinational clients from various industries.

Established in 2018, Ritase is an Indonesian start-up that focuses on the B2B digital logistics ecosystem. It uses a cloud-based platform enabling shippers and lorry drivers to process shipments through logistics planning software with automation, efficiency and cost-effectiveness.

The technology can help reduce the number of empty lorries, increase transparency, cut waiting time, and enable efficiency using transportation management software, supply chain financing, ecommerce, and the trucking marketplace.