Prime time for Orbcomm upgrade before 3G sunset

  • July 27, 2021
  • Steve Rogerson

Prime, one of the largest refrigerated fleets in North America, is retrofitting its refrigerated trailers with Orbcomm monitors ready for the sunsetting of 3G wireless services, which will start at the end of this year.

An Orbcomm customer for more than ten years, Prime is using Orbcomm’s latest refrigerated monitoring system to track the freight’s location and temperature, providing peace of mind that loads comply with FSMA regulations and meet users’ standards for quality and service.

The critical reefer device and trailer tracking data are seamlessly integrated with Prime’s back-end systems to provide customised insights for visibility and improved planning and decision making. The cold-chain offering has an embedded global SIM, which enables cellular connectivity on more than 565 cellular networks, facilitating deployment in nearly any region of the world regardless of the connectivity option.

By extending the lifecycle of IoT devices and ensuring protection against network obsolescence as a result of the 3G sunset, Prime should ensure consistent and reliable communications throughout the cold chain, while increasing operational efficiency and improving customer service.

“Prime is an established leader in refrigerated transportation, and their decision to extend our long-standing relationship is a testament to the reliability, performance and value of our cold chain monitoring,” said Marc Eisenberg, Orbcomm’s CEO. “Orbcomm’s next-gen IoT technology ensures that Prime will maintain the continuity and sustainability of their cold chain operations and gain further improvements in efficiency, compliance and customer service levels.”

Orbcomm’s field support technicians are assisting in the installation and activation for Prime to ensure a seamless deployment, which is expected to be completed by the end of this year.

“We’ve had a very successful partnership with Orbcomm over the last ten years and appreciate their commitment to evolving their IoT technology and telematics feature sets to meet the industry’s current and future requirements,” said Rodney Rader, Prime’s director of technology. “Orbcomm has taken the necessary steps to upgrade our refrigerated trailers with minimal disruption, so we can continue to maximise the efficiency and productivity across our fleet with access to more data, faster connectivity speeds and better coverage.”