To help organisations increase the efficiency of global supply chains, Oracle is adding user experiences (UXs) to its Fusion Cloud SCM supply chain and manufacturing software.

Built with the consumer-grade Oracle Redwood design system, the UX updates can help procurement professionals, logistics managers, field service technicians and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain,” said Chris Leone, executive vice president at Oracle. “In this high-stakes environment, a poor user experience can add to frustration, cause further delays and add costs. With the latest Redwood user experience updates, Oracle Cloud SCM customers can increase the speed and accuracy of operations, reduce costs and improve overall efficiency.”

Redwood (redwood.oracle.com) features common capabilities for Oracle Fusion applications that help SCM (www.oracle.com/scm) users enhance the experience, streamline processes and increase productivity. These features include a smart search so users can quickly find, review and edit information related to their role with enhanced keyword matching, comprehensive filters and automatic suggestions. For example, with smart search capabilities in the firm’s product lifecycle management software, organisations can quickly find component-level information, take action and reduce development cycle times.

Business rules help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Oracle’s order management software, organisations can create editing and defaulting logic to match specific order needs and optimise fulfilment.

Oracle guided journeys help users define customised workflows with contextualised, multi-format assistance during process execution. For example, in self-service procurement, organisations can reduce support costs and deliver an enhanced buying experience.

Pricing rules for order management help price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a pricing rule builder in Oracle’s order management tool, organisations can automate discounts and increase efficiency of sales promotions.

Field parts inventory for maintenance helps field service technicians manage parts inventory, reservations, transfers and returns while working in the field. With the ability to view on-hand, available and reserved parts across all field service locations in Oracle’s service logistics tool, organisations can optimise service efficiency, resolve issues faster and improve the customer experience.

A structures view means product managers can quickly analyse and validate bill of materials and component item information. With the ability to toggle between levels within an item structure and apply filters in the product lifecycle management software, organisations can increase the speed and accuracy of processes and reduce new-product information cycle times.

Guided tasks for mass component replacement let product managers perform a mass replacement of a component on one or more item structures. With a guided process for mass replacement including reviews in product lifecycle management, organisations can improve user efficiency and reduce potential errors.

With these updates, organisations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply and market conditions.

Oracle (www.oracle.com) offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.