To enhance its ecommerce capabilities and expand its service to small and midsized customers, DHL has acquired US ecommerce fulfilment and retail distribution logistics provider IDS.

The acquisition adds over 120,000 square metres of multi-customer warehouse and distribution space across the USA. This includes facilities in Indianapolis, Salt Lake City, Atlanta and Plainfield, where the company is headquartered. Committed to ensuring a seamless transition for customers and associates, DHL will continue to operate all IDS facilities under existing local leaders.

“Ecommerce has been a growth driver for DHL in recent years and is an important focus in our Strategy 2030 agenda,” said Patrick Kelleher, CEO of DHL Supply Chain North America. “The acquisition of IDS not only expands our operational footprint but also ensures small and midsized companies have access to our state-of-the-art logistics designed for their specific requirements.”

Mark DeFabis, CEO of IDS, added: “We believe that DHL’s commitment to innovation and service excellence makes them the ideal partner to enhance our operations and deliver industry-leading capabilities to our customers and team members.”

This marks the second ecommerce acquisition for DHL in 2025, having acquired Inmar’s reverse logistics business in January, making it the largest returns processing provider in North America.

“With global ecommerce set to grow at a CAGR of 8% per annum by 2029, DHL is targeting investments that further expand our capabilities to meet the needs of this growing segment and make our network easily accessible to businesses of all sizes,” said Oscar de Bok, global CEO for DHL Supply Chain (group.dhl.com). “IDS complements our existing DHL fulfilment network, enhancing our ability to offer seamless global ecommerce with local expertise and reach. Especially timely as more multi-national organisations are looking to establish fulfilment capabilities in North America.”

IDS (idsfulfillment.com) not only adds a network of additional facilities, but also includes a diverse customer portfolio and additional fulfilment expertise.

“These acquisitions demonstrate our commitment to continued growth in the ecommerce sector and reinforce DHL’s leadership position as the logistics provider of choice for customers of all sizes,” Kelleher said.