Telkom Indonesia uses Tuya Cube for smart-home service

  • June 27, 2022
  • Steve Rogerson

Using Chinese firm Tuya’s Cube private IoT service, Telkom Indonesia has launched a consumer segment smart home service and a small and medium-business offering.

Tuya Smart is an IoT development platform service provider and Telkom Indonesia is the country’s largest telecommunication company.

IndiHome Smart is Telkom’s smart home IoT system that enables users to integrate and control smart home devices anywhere by using their smartphone. Backed by Tuya Smart, IndiHome Smart is brand neutral, allowing popular Indonesian smart home brands, including Bardi, Hannochs, Den and Arbit, to be controlled from within the IndiHome Smart app. By integrating with Indonesian OEMs, Telkom can adopt an asset-light model to offer new services to clients across Indonesia.

SooltanCam allows for remote business monitoring through IP cameras with Cube-backed cloud storage features for added security for IP cameras. Launching these products on Cube allows for improved value-added services for consumer and business users and creates potential for further product upgrades. Both products enable users to subscribe for new post-sale services to continue to upgrade their smart systems.

Telkom is one of the first major clients of Cube, a cloud-agnostic private IoT service deployment offering. On Cube, developers can build a scalable private IoT platform to handle device management, connectivity, application development and data analytics. Cube allows businesses to connect and manage IoT devices, and rapidly develop applications. It provides data security services, and system auto-scaling, backed by Tuya’s IoT PaaS.

Cube helps enterprises keep pace with the ever-changing demand for IoT technology adoptions in business and create personalised IoT platform operations for every industry vertical, every scenario at a fast speed. For instance, smart home brands can implement effective data analytics on Cube to ensure product upgrades and design, while real estate companies look to Cube to provide a private IoT platform for property projects such as smart communities, office buildings and homes.

Cube has a five-module structure: IaaS; a cloud-native PaaS; IoT Core base; IoT capability extension; and the application development and integration platform. These provide full technical support for SaaS deployment. More than 40 functional components are encapsulated in the five modules, providing users with a selection of on-demand products and complete private deployment at lower costs.

“Through the development of the new IndiHome Smart business model, customers can buy smart home devices through the official IndiHome Smart online store according to their needs,” said E Kurniawan, Telkom’s vice president of marketing. “Then customers can connect their smart home devices with the IndiHome Smart application and subscribe to value-added services at IndiHome Smart. Cube ensures that our customer experience is seamless, secure and stable. IndiHome Smart is now focused on developing intelligent home services to make the customer experience even more seamless and user-friendly.”

With Cube launching a suite of successful value-added services in Indonesia, both companies are looking forward to future collaborations. Telkom Indonesia has 130 million mobile subscribers and a market share of more than 50% that includes a large demand for cloud storage value-added service for IP cameras. Through the power of the cloud, its systems and smart products are rapidly able to interconnect and build seamless business and smart home experiences. As consumer and business needs evolve, both firms can adapt and launch improved products and services.

“We are thrilled to partner with Telkom to improve Indonesia’s cloud-based services and leverage our state-of-the-art technologies to enhance the Telkom customer experience,” said Eva Na, vice president of Tuya Smart. “Having launched Cube earlier this year, the product has already had early success helping companies quickly introduce new secure and convenient value-added services.”

IndiHome is the market leader for fixed broadband services in Indonesia with more than 8.5 million subscribers by the end of 2021. It has reached 498 out of 514 cities and regencies, even the ten outermost islands in Indonesia. IndiHome fibre optics stretch for 166,343km from the city centre to remote villages throughout the archipelago, or the equivalent of four times the circumference of the earth.

Tuya Smart and South Korean firm Lock & Lock, a producer of kitchen and household goods, have collaborated to create smart appliances.