Otis has launched a connected elevator platform: the Gen3: This combines the technology of Otis’ Gen2 elevator with the Otis ONE IoT digital platform. The new elevator includes Otis Ambiance aesthetics and Pure fixtures, eView infotainment, and air purification technology.

The Gen3 elevator is available with machine room and machine room-less options to accommodate a range of building uses, including residential, commercial, hospitality, medical and industrial.

Built into the Gen3 elevator, the Otis ONE IoT digital platform enables communication by monitoring equipment health and performance 24/7 in real-time. The information is immediately available via portals and apps to provide customers visibility to their elevator portfolios and better manage performance. Greater visibility of equipment health also allows for remote intervention from Otis professionals who can identify potential issues, as well as parts needed for repair in advance, making it possible to return the elevator to service promptly.

The Gen3 elevator can be combined with various solutions:

• Cloud-based APIs (Application Programming Interface) that enable easy integration with building management software, autonomous robots, and other tools and services to make buildings more efficient. As needs change and new features emerge, the connected platform allows for the addition of future technologies and capabilities.
• The Otis eView in-car display normally streams infotainment to passengers and includes information on the building, the weather, news headlines and videos. In the event of an emergency, it can also connect them with the 24/7 OTISLINE customer support centre via video chat, providing reassurance to passengers.
• Compass360 intelligent dispatching technology that analyses where passengers are going before they board the elevator, grouping passengers going to the same destination to get them there faster and with fewer stops – as much as 50% faster during peak travel periods.
• With the Otis eCall Plus app, passengers can call the elevator and log a destination from their smartphone – removing the need to push elevator call buttons.

The Gen3 elevator includes the Otis ReGen drive, LED lighting and sleep mode to help reduce energy usage and the elevator’s carbon footprint. It also offers modern, personalised designs while enhancing the health and well-being of its passengers.