Johnson Controls has expanded its collection of residential and commercial contractor offerings with an HVAC resource app.

The free ducted systems (DS) app provides contractors with instant access to commercial and residential equipment information to help streamline installation, troubleshooting and maintenance processes.

The digital resource was designed to help contractors save time by reducing the need for physical manuals and paper assets that can be time-consuming to sort through and difficult to navigate while on the job site.

Using the app, content can be searched by model number, or an equipment QR code can be scanned to access product-specific information quickly. Additionally, the app uses mobile technology, including camera-integration and geolocation services, that let contractors upload videos or photos that can be accessed by Johnson Controls technical support teams to assist the troubleshooting process.

“The HVAC industry is in a state of rapid transformation, and for many contractors this means an increased workload burden with fewer technicians on the job,” said Charles Hurd, director of residential product management at Johnson Controls. “Contractors need intelligent, easy-to-access resources that can help make their processes more efficient and more accurate. The DS app is an example of how technology can be leveraged to bridge communication, reduce time and support positive outcomes.”

Contractors can access materials within the app using a Johnson Controls login.

Resources found within the app include unit start-up sheets, product registration details, wiring diagrams, parts lookup, sequence of operations, BAS control points, fault codes, engineering guides, installation manuals, product training and warranty information.

The app is available for Android and iOS and can be downloaded from Google Play and the Apple App Store.