Sippio and iBasis meet demand for unified cloud communications

  • June 30, 2021
  • Steve Rogerson

Massachusetts-based iBasis, a provider of communications for operators and digital players, has partnered Sippio, an Azure-based provider of voice-calling services for Microsoft Teams, to meet demand for unified cloud communications.

The relationship enables both companies to address the fast-growing global demand for unified communications and collaboration services with cloud numbering and international voice termination.

The shift to all cloud-based communication platforms is exemplified by Microsoft Teams’ 145 million daily active users. As reported by Synergy Group Research: “Microsoft has become the second-largest unified communications-as-a-service (UCaaS) provider in the world.” As usage increases, so does the demand for exponentially growing voice calling services.

IBasis and Maryland-based Sippio are responding to this demand with iBasis’ expansion of cloud numbering and international voice termination combined with Sippio’s fully automated, end-to-end cloud platform, delivering communications and carrier services and leveraging automation to eliminate the cost, complexity and time of building direct routing as a one-off. This ensures reliability and redundancy on a global scale with high levels of security, compliance and data privacy.

IBasis provides Sippio with enhanced coverage in various hard-to-reach destinations across the globe. Recent examples of iBasis’ strengths in addressing demand from key geographies include its partnership with China Telecom Europe, which enabled CTE to achieve instant traction by leveraging iBasis Carrier Voice for Teamwork to provide European multinationals with full calling capabilities to their collaboration platforms.

“Sippio is an innovative cloud player forging new capabilities and commercialisation opportunities for fully automated, cloud-based direct routing as a service,” said Edwin van Ierland, chief operating officer at iBasis. “This relationship showcases how iBasis’ carrier cloud communications portfolio, global reach, scale and independence are critical to the global requirements for cloud communications.”

Carrier Voice for Teamwork is part of iBasis’ larger carrier cloud communications portfolio that includes cloud numbering, international numbers, global voice termination and communications platform-as-a-service (CPaaS). The firm’s carrier-grade API marketplace includes a CPaaS suite to meet the growing need for collaborative tools and applications, including for Carrier Voice for Teamwork, two-factor authentication, live support and contact centre services.

“This is a pivotal moment in which the demand to shift voice calling to the same world as online meetings is a major market driver,” said Dawn-Marie Elder, COO of Sippio. “Partnering with iBasis extends Sippio’s global footprint, reinforcing our ability to provide operators with the highest quality, tier-one voice capabilities and fastest time to market to bring these to their enterprise customers.”