React Mobile picks iBasis to connect panic buttons

  • December 16, 2020
  • Steve Rogerson

Seattle-based React Mobile has chosen iBasis and its cellular IoT modem partner Nordic Semiconductor to provide IoT connectivity for panic buttons around the globe.

The eSIM offering provides patented dynamic carrier selection to drive device connectivity for remotely monitoring and managing devices worldwide for emergency response within seconds. Nordic Semiconductor’s multi-mode LTE-M and NB-IoT system-in-package (SiP) sits at the heart of the panic button.

Massachusetts-based iBasis simplifies cellular IoT management for application through a single provider with access to global network connectivity.

The Nordic Semiconductor nRF9160 SiP is being used to enable the hardware, software and cellular IoT wireless communications side of the application.

React Mobile’s hospitality safety platform enables hotels to keep employees safer by deploying rapid responses to emergency locations. With over 50,000 panic buttons deployed, it relies on the iBasis IoT eSIM to enable dynamic selection of the local cellular IoT communications carrier worldwide that provides the strongest signal to reach its devices anywhere on or off a property within seconds.

“We are very proud to work with React Mobile as they create greater safety for employees throughout the world,” said Ajay Joseph, iBasis CTO. “React Mobile provides solutions that are critical to emergency response capabilities across multiple sectors as the company grows from leadership in the hospitality sector to the education and healthcare environments. We look forward to delivering best-in-class IoT connectivity via our patented eSIM capabilities and ability to provide the best reach to support that growth.”

The eSIM capabilities and global reach and operator relationships combine to ensure the automatic selection of optimal connectivity to support panic devices throughout all areas of large hotel facilities and convention centres.

The devices leverage integrated eSIMs and a SiP-based design for implementation and automatic connectivity in diverse geographies, markets and locations. With the availability of LTE-M modem chips and global eSIMs, React Mobile can offer a standalone LTE version of its panic button that no longer needs a smartphone to connect to the cellular network.

“We needed a truly global partner with a mature service offering and dynamic capabilities to select carriers for the best reach everywhere our devices are deployed,” said Riley Eller, React Mobile CTO. “IBasis offers unification through one provider with access to superior networks and seamless entry to all global markets. The knowledge that Nordic Semiconductor selected iBasis as the single global connectivity provider to be included in all their cellular modem development kits, and that iBasis is actively testing LTE-M connectivity around the world, gave us complete confidence to select iBasis as our global connectivity supplier.”

The iBasis product enables React’s team and production facilities to integrate pre-activated SIM cards seamlessly into their devices and leverage pooled data to ensure that SIM cards stay active and do not require refills or maintenance.

The flexibility to transition between carriers and bands ensures robust fallbacks with ready access to migrate to an alternate network without the need for intervention or configuration. It also includes an easy-to-use platform for tools, testing and internal support.

“While personal emergency alarms are not uncommon,” said Svein-Egil Nielsen, CTO of Nordic Semiconductor, “alarms that use standalone cellular networks without needing to be paired to a smartphone or gateway are unique. This new technology brings together for the first time the legendary security and reliability of cellular wireless communication to personal safety devices. This breakthrough has been enabled by the cellular IoT version of traditional voice and data cellular wireless technology, which is so low power it can support small battery-powered devices which, if based on our nRF9160 SiP, offer class-leading power consumption and physical size and weight miniaturisation as well.”

Powered by Tofane Global, iBasis is an independent communications specialist serving more than 1000 customers across 18 offices worldwide.

Founded in 2013, React Mobile provides panic buttons for hotels. Its hospitality safety platform helps hotels keep their employees safe. The system is an open and flexible platform that allows management to deploy response resources to the exact location of an emergency within seconds of an alert, getting help to where it’s needed anywhere on or off property.