Canadian IoT product maker Sierra Wireless was the subject of a ransomware attack last weekend on its internal IT systems.

Once the company learned of the attack, its IT and operations teams implemented measures to counter the attack in accordance with established cyber-security procedures and policies that were developed with third-party advisors. These teams, with the assistance of these and additional third-party advisors, believe they have addressed the attack, and are working to bring Sierra Wireless’ internal IT systems back online.

At this time, Sierra Wireless believes the impact of the attack was limited to Sierra Wireless systems, as the company maintains a clear separation between its internal IT systems and customer facing products and services.

As a result of the ransomware attack, Sierra Wireless halted production at its manufacturing sites. The company’s web site and other internal operations have also been disrupted by the attack. As of March 24, the web site was still down.

The company believes it will restart production at these facilities and resume normal operations soon. In the meantime, Sierra Wireless asks its customers and partners for their patience as it seeks to remediate the situation.

Due to these disruptions, Sierra Wireless is withdrawing the first quarter 2021 guidance it provided on February 23, 2021.

Sierra Wireless is an IoT provider that combines devices, network services and software to unlock value in the connected economy. Companies globally are adopting IoT to improve operational efficiency, create better customer experiences, improve their business models and create new revenue streams. Whether it is an integration to help a business securely connect edge devices to the cloud, or a software service to help manage processes associated with billions of connected assets, or a platform to extract real-time data to make the best business decisions, Sierra Wireless will work to develop the right industry-specific product.

The company operates a round-the-clock global network operation centre and R&D centres in North America, Europe and Asia.