IoT connectivity firm Eseye has set up a global professional services organisation to guide users from ideation and proof of concept, through the design, development and deployment of global IoT at scale.

By 2025, over 27.1 billion IoT devices are expected to be deployed globally. This accelerated growth also aligns with the findings from UK firm Eseye’s State of IoT Adoption research in April 2021, in which 500 decision makers in the UK and USA revealed their commitment to ramping up IoT investment, with 49% planning new projects in the next two to three years and 89% planning budget increases.

However, without an experienced technical team, project costs can quickly escalate into unanticipated risks which may ultimately threaten the project. Through its global professional services organisation, Eseye’s architects and technical consultants aim to ensure that any IoT initiative has the required rigour in place and is delivered to market on time and on budget, helping users realise their desired business outcomes from IoT. The professional services team will lead users through a proven methodology to define their appropriate IoT strategy to support a development that meets the goals of the business. It should help organisations deliver enterprise-scale global IoT that works, every time, everywhere, and includes:

• IoT advisory services to help identify risks and implement best practices when embarking on an IoT project.
• Device design services letting users leverage hardware and software expertise to perfect their global IoT strategy.
• Device onboarding including behavioural and resilience testing of the device.
• Device certification to ensure that all devices are certified for industry, regulatory and carrier compliance.

Brian Casto will head up this global division and brings with him more than 25 years’ experience, helping users turn complex, fragmented wireless and IoT offerings into compelling services that are designed for simplicity and scale. In 1993, he was part of early-stage start-up Aironet Wireless, which developed 802.11 WLAN technology and was acquired by Cisco for $800m. At KORE Wireless, an IoT connectivity provider, he built and led a global IoT professional services function, growing its brand profile internationally.

“Eseye has experienced robust sales growth in 2021, which underlines the acceleration of demand for enterprise-level IoT powered by true global connectivity,” said Casto. “With this heightened demand and predicted growth, we can expect to see many more enterprise-scale IoT projects underway. However, in my experience all too often companies lack the expertise internally to successfully develop and deploy scalable IoT. Often, they don’t have the resources to manage multiple vendor relationships for various components they are deploying, and they don’t understand the complexities associated with these projects. There are security issues, logistics challenges, and the management and co-ordination of multiple vendors to consider. Our new IoT service offerings are designed to take all that pain away and ensure these challenges are overcome so projects are delivered to the market on time and don’t get derailed or delayed or, worse still, don’t realise the benefits or RoI specified at the outset.”

Casto will be supported by Vernon Brown, director of professional services development. Brown will be responsible for the creation, maturation and growth of new and existing professional services for global enterprises. With a decade of experience in delivering complex IoT, notably seven years at AT&T and two years at KORE Wireless, he brings a wealth of IoT implementation knowledge to Eseye.

One Eseye customer, Michael Madsen, senior technology lead at South African ecommerce business, Yoco, has recently implemented an IoT project that used Eseye’s technical advisory and connectivity services.

“The onboarding process was very thorough and really impressed me,” said Madsen. “Eseye ran through a very exhaustive list of technical checks. This highlighted some issues which we were able to put right before deployment and this gave us a lot of confidence in our security going forward. No other supplier has given us the same degree of technical support as Eseye.”

Eseye has witnessed increasing enterprise demand for reducing the complexity of global IoT deployments, a key barrier to large-scale project rollouts. These global professional services further strengthen its end-to-end managed consultancy services. Additionally, Eseye has prioritised partnering with mobile network operators (MNOs), global system integrators and technology partners to help enterprises overcome project obstacles.

“This year Eseye has undertaken numerous strategic activities to position the company for a dynamic future, expanding headcount and investing in our technical expertise,” said Nick Earle, CEO of Eseye. “I am delighted that Brian and Vernon have joined Eseye to spearhead our global professional services. They both have deep experience having built and led high-performing global IoT service functions for a multitude of global companies. With our technical team, we are solving security challenges, guaranteeing reliability, simplifying device design and management, and delivering true global IoT device connectivity – IoT that works – every time, everywhere.”

Supported by a partner ecosystem, Eseye connects devices across 190 countries, agnostic to over 700 available global networks.