Cisco helps XL Axiata roll out IoT in Indonesia

  • March 6, 2024
  • Steve Rogerson

Indonesian mobile operator XL Axiata has partnered with Cisco to introduce a cloud-delivered IoT connectivity management platform.

XL Axiata has more than 57.5 million subscribers. It wants to help them scale their IoT businesses securely.

IoT connections in Indonesia are forecast to grow threefold to approximately 404 million by 2028, with cellular connections constituting a quarter of this figure. Cellular connections are projected to grow to 148 million by 2032. However, large-scale IoT deployments are often seen as complex to manage not least because of the range of devices and their varying technological sophistication, especially in areas such as cyber security.

The IoT platform addresses this complexity by providing users with a unified architecture that is designed to manage a large scale of diverse endpoints and platforms. The platform has an artificial intelligence powered anomaly detection capability that proactively finds and alerts the business about any device or connectivity issues in the background, helping improve service reliability.

At the same time, enterprise-grade, end-to-end security in the platform helps businesses protect their users, devices and critical infrastructure, enabling them to stay ahead of unusual data or connectivity patterns with real-time device monitoring and analytics. Additionally, users can also better manage and control costs as the Connectivity+ IoT platform automatically picks the right rate plan based on real-time usage.

Finally, the combination of all these abilities allows users to accelerate innovative IoT use-cases tailored for their business needs and manage it all on a single platform for a seamless digital experience.

“As connectivity continues to improve across Indonesia, businesses are now looking to scale the IoT deployments and bring to life various use cases,” said Yessie Yosetya, director at XL Axiata. “However, they realise that to be successful in this area in the long run, they need to ensure they can address the complexity associated with IoT deployment and keep them secure from malicious actors. As such, they need a simple, scalable and secure platform that can help them achieve those goals and Connectivity+ provides exactly that. We are excited to join forces with Cisco to offer innovations that not only elevate businesses but also help realise Indonesia’s smart cities vision sustainably.”

Indonesia’s IoT industry continues to grow exponentially as the country looks to realise its smart cities vision. Managing cellular IoT connectivity at scale is critical to realising its vision. By providing reliable connectivity and efficient management of connected IoT services, this collaboration aims to contribute to the success of Indonesia’s smart cities initiative. It also lays the foundation for bringing a new wave of IoT applications at scale to the market in the future, especially those leveraging 5G and other emerging technologies.

XL Axiata ( aims to extend the benefits of its IoT services to the market with a focus on connected car OEMs, major banks, electrical utility providers, security, and fleet management customers.

“At Cisco, we are committed to bring the best-in-class innovation to customers so they can leverage the full potential of any technology,” said Masum Mir, senior vice president at Cisco ( “Indonesia’s burgeoning population with a keen appetite for technology consumption, coupled with rapid digitisation of businesses across the country, is poised to significantly propel the adoption of IoT. By combining XL Axiata’s extensive mobile network capabilities with Cisco’s mobility services platform, we are poised to redefine the IoT landscape in Indonesia, making connected services for things, space and people accessible, secure and transformative for businesses of all sizes.”