T-Systems has installed a management product from Austrian company Frequentis at Dublin Airport to enhance information flow, resource management and passenger satisfaction.

With Frequentis AirportWorks, the airport operator digitises all information and documentation on airside maintenance and repair work on the apron, taxiways and runways. T-Systems is linking AirportWorks with its own airport management system in Dublin, which will then automatically transfer information about works on the tarmac to the systems for managing parking positions at the terminal and on the apron.

This addition means T-Systems now offers digitalisation for almost all processes at Dublin Airport (www.dublinairport.com) from a single source.

AirportWorks optimises the process to withdraw facilities from operational use to plan and conduct maintenance and construction works systematically during full flight operations. This ensures all parties involved are informed quickly and seamlessly and that all flight operations on the ground align with the airport operations plan.

AirportWorks also creates audit-proof reports for the air traffic control and civil aviation authorities.

Frequentis airport products are key enablers for the collaboration between airports, airlines and air navigation service providers to reduce costs for all stakeholders, achieve their performance objectives and increase passenger satisfaction. T-Systems already supplies over 50 international airports around the world with airport management.

The focus is on flight plan and resource management in the terminal and on the apron. It supports the efficient handling of passengers, baggage and freight. For example, T-Systems processes and distributes flight information on the display boards in the airport and guides passengers to the correct baggage carousel.

Now, with Frequentis, T-Systems (www.t-systems.com) is integrating the flight operations areas into its own technology.

Frequentis (www.frequentis.com) is a supplier of communication and information systems for control centres with safety-critical tasks. The listed family company develops and markets its control centre technology in the air traffic management segment (civil and military air traffic control, air defence) and the public safety and transport segment (police, fire brigades, emergency rescue services, railways, coastguards, port authorities). The company has around 2200 employees in more than 50 countries. Its head office is in Vienna, Austria.