Europe’s largest motoring association, Allgemeiner Deutscher Automobil-Club (ADAC), has launched a ‘Smart Connect’ service based on technology from MUNIC and Hella Gutmann. The service provides digitalised roadside assistance with full remote vehicle diagnostics. For around 20 years, ADAC road patrol drivers have used Hella Gutmann’s diagnostic equipment, but this has had to be physically connected to the vehicle.

MUNIC is a specialist in artificial intelligence and embedded technologies for the automotive industry. ADAC ‘Smart Connect’ is based on MUNIC’s OBD dongles and its on-board artificial intelligence engine as well as a suite of MUNIC software: EKKO Data processing & services platform, remote diagnostics dashboard based on EKKO Studio. Together with macsLIVE solution from Hella Gutmann, MUNIC provides ADAC with a complete environment to perform a true in-depth diagnostics session – remotely and digitally. 

“Smart Connect is one of ADAC’s main strategic initiatives. Thanks to Smart Connect we can already identify multiple opportunities to better serve our members in the future,” said Dieter Busse, Smart Connect Project Manager at ADAC e.V.”

‘Smart Connect’ initially launched in summer 2022 as a pilot programme for 10,000 users. It provides ADAC members and ADAC staff (Call Centre, assistance…) a remote assistance service to perform diagnostics on a vehicle via an OBD (on-board diagnostics) dongle and cloud to improve roadside assistance. Results of this remote diagnostics is forwarded to a telematics cloud with a dashboard, both provided by MUNIC.

“Smart Connect is one of ADAC’s main strategic initiatives. Thanks to Smart Connect we can already identify multiple opportunities to better serve our members in the future,” said Dieter Busse, Smart Connect Project Manager at ADAC e.V.”

“MUNIC Smart Dongles OBD and Cloud AI platform were selected by ADAC for their unique ability to decode and process the extreme diversity of vehicle data. More and more service operators, integrators, and more generally players in the automotive industry are using these technologies to access vehicle data and improve their business or develop new automotive data-based services,” said Aaron Solomon, CEO of MUNIC. “We are delighted with this collaboration with ADAC and Hella Gutmann, which will accelerate the emergence of new services and uses around vehicle data.”