TeamViewer updates Frontline AR Platform

  • January 26, 2022
  • William Payne

TeamViewer has updated its Augmented Reality (AR) platform, TeamViewer Frontline. Building on the software from the acquisition of Ubimax in 2020 and TeamViewer’s own AR development, the latest version integrates the technology of AR specialist Upskill and Mixed Reality (MR) firm Viscopic, which were acquired in 2021.

TeamViewer Frontline is an enterprise AR platform providing workplace digitalisation solutions for deskless workers using smart glasses or mobile devices.

With TeamViewer Frontline, employees can work hands-free while getting real-time information and pre-defined workflows directly displayed in their field of view. The software is device-agnostic, running on smart glasses, mobile devices and wearables and therefore adoptable to every IT infrastructure and business environment.

TeamViewer Frontline includes ready-to-deploy solutions for order picking, assembly, quality assurance, maintenance and inspection, training, and remote assistance while being highly customisable to every company’s individual needs.

The latest version now enables companies depending on their individual digital transformation scenario to leverage the full spectrum of AR capabilities from simple AR annotations to 2D and 3D overlays as well as sophisticated MR features.

TeamViewer Frontline offers a no- and low-code approach, making it easier for non-IT employees to use the software in their day-to-day operations and to add value to processes.

“TeamViewer’s recent AR product movement and acquisition has led to a comprehensive enterprise AR platform with best-in-class device support, notable strategic partnerships in place and a large customer base to sell to. TeamViewer’s implementation capabilities are highly scalable and time-to-value from a customer perspective is short. All this gives TeamViewer a market leading position amongst all enterprise AR players, especially in Europe,” said Eric Abbruzzese, Research Director at ABI Research.

“We are incredibly pleased to see our own product development and integration efforts of acquisitions in AR space are paying off. It is an honour to be recognised as number one enterprise AR vendor in Europe by ABI research and a great proof point for TeamViewer’s strategic M&A activities. We are now able to offer organisations one of the most comprehensive AR solutions platforms for a wide range of use cases to even more effectively drive workplace digitalisation in all industries and across the entire value chain while leveraging strong partnerships with SAP and Google Cloud,” said Hendrik Witt, CPO at TeamViewer.