Netscout launches smart edge monitoring

  • July 28, 2021
  • William Payne

Massachusetts based cybersecurity and analytics firm Netscout has launched a smart edge monitoring system to provide IT organisations with performance visibility of applications wherever they are running across the enterprise. 

The new solution incorporates smart data analytics with synthetic transaction testing to provide visibility and support in distributed and remote environments.

Smart Edge Monitoring is designed to overcome the challenge of problem identification and resolution in complex, multi-vendor environments. The solution employs integrated analysis to gain a rapid understanding of what issues are occurring and why. The solution is designed to reduce time-to-resolution for application issues such as SaaS, UCaaS, VoIP, video, and data.

“IT organisations face big decisions in managing and advancing their networks and management approaches, which became even more urgent, during the pandemic on multiple fronts – from operations to optimisation, from resolution to readiness, and from core and cloud to edge and client,” said Mark Leary, research director, network analytics, IDC. “To address the next normal in network management, ITOps needs to be able to diagnose whether applications, clients, services, or network infrastructure are causing performance problems. Here, it is vital to pinpoint and resolve service degradation issues across any domain rapidly and accurately.”

“The reality is that the massive shift toward remote work over the past year has exposed fundamental blind spots,” said Michael Szabados, chief operating officer, Netscout. “When performance problems begin to develop for the remote user, our smart data transaction tests act much like a smoke detector alerting of a potential problem, which subsequently can be quickly extinguished with the powerful nGeniusONE service triage workflows.”

Available immediately, Smart Edge Monitoring comprises nGeniusPULSE nPoints at user locations, including home or remote offices, and InfiniStreamNG at strategic network, data centres, and cloud locations with Omnis Cloud Adaptor, providing packet-based analysis on synthetic testing. These data sources employ Netscout’s patented Adaptive Service Intelligence technology.