Validic adds digital care services to AWS

  • March 5, 2025
  • Steve Rogerson

North Carolina healthcare technology firm Validic is putting its full suite of intelligent digital care services on AWS Marketplace.

These include the Validic Health IoT platform, remote patient management, logistics and device purchasing, and patient service desk.

AWS Marketplace is a digital catalogue with thousands of software listings from independent software vendors that make it easy to find, test, buy and deploy software that runs on Amazon Web Services (AWS). All Validic offerings are available to AWS Enterprise Healthcare and Life Sciences customers.

The Validic Inform Health IoT platform allows engagement with hundreds of personal health data sources. It supports more than 600 FDA-listed in-home health monitoring devices and consumer wearables.

Supported devices include blood pressure monitors, glucose meters, continuous glucose monitors, weight scales, pulse oximeters, thermometers, activity trackers, smartwatches and other physiological measurement devices.

Real-world data are streamed into client applications and systems, allowing comprehensive patient and member engagement, remote patient management, and outcomes tracking. Clients are future-proofed for advancements in sensors and device technologies as Validic Inform handles the updates and new device additions.

The Validic Impact remote patient management delivers personalised patient interactions and supports dozens of clinical programmes with any combination of devices.

EHR-integrated longitudinal personal health data power population-level programmes, including acute transitions of care, chronic disease management, high-risk pregnancy, weight management with GLP-1s, physical activity tracking, continuous glucose monitoring and general health improvement.

Rolling out disease management programmes across the enterprise is made easier, without the need for new contracts, security reviews, integrations or staff trainings.

This native experience for clinicians can save time and improve encounter preparation through real-time flowsheet writes, intelligent secure message escalations and visual integrations, without leaving the EHR. Easy-to-use patient applications for streamlining data capture and engagement can also be built into a health system’s patient-facing application.

Validic generative AI remote patient management summaries make personal health data easier. It automatically detects significant trends and changes in patient data, flagging potential health risks and providing explanations for why certain metrics may be shifting. Clinician visit prep is streamlined by on-demand AI-generated summaries that highlight key changes in patient vitals and adherence and if new interventions are needed. These summaries can be edited by providers and, with a single click, added to the patient chart as a progress note.

Comparing a patient’s performance against a prior period is as easy as a click of a button, with generative AI and statistical analysis engines doing the hard work of determining what’s changed since last time, freeing the provider up to determine what comes next, instead of what’s already happened.

With built-in collaboration with AWS using Amazon Bedrock, this generative AI is built on Validic’s Hitrust-certified architecture with locked-down prompts to ensure predictable, consistent, helpful responses for clinicians.

Validic’s logistics and service desk offers integrated device management and patient enablement services. The US-based patient service desk team provides inbound and outbound technical support for patients and clinicians, patient recruitment and onboarding, and first-line triage of non-clinical notifications, such as checking in when a patient fails to record readings.

The FDA-registered and audited device logistics facility supports customised kit creation, forward and reverse logistics, device purchasing and procurement, and warehousing. The logistics experience is integrated with Validic Impact, allowing device orders when a patient is enrolled in a clinical programme without leaving the EHR workflow.

AWS customers will soon have access to Validic intelligent digital care directly within AWS Marketplace. The digital care platform provides AWS users with the ability to streamline the purchase and management of Validic offerings within their AWS Marketplace (aws.amazon.com/marketplace) account.

“Validic has worked closely with AWS since we first launched to market in 2013,” said Drew Schiller, CEO at Validic (www.validic.com). “We have a shared goal of using advanced technologies and services to help healthcare organisations improve care for all patients through digital transformation.”