Canada Health Infoway has selected New York-based Teladoc Health to provide remote patient monitoring across provinces and territories serving approximately 60 per cent of Canada’s population.

Earlier this year, Teladoc Health was also chosen as a vendor for virtual visits to improve access to healthcare for people in Canada.

“We’re delighted to be selected to deliver remote patient monitoring by Infoway and look forward to helping even more Canadians live their healthiest lives,” said Joby McKenzie, managing director for Teladoc Health in Canada. “This means we can help patients where they want to be, at home, with around the clock management of chronic and acute conditions, providing more effective ways for patients to manage their own health.”

She said the firm’s products spanned every moment in a person’s health journey.

“We offer a personalised healthcare experience by uniquely combining our private and secure technology, data, devices and health experts across primary care, mental health, specialty care and chronic diseases to enable better access and improved outcomes,” she said.

The pandemic accelerated the adoption of virtual care and, in 2020, Teladoc Health provided more than ten million virtual visits and enabled health systems to provide four million more visits worldwide. A recent Infoway and Canadian Medical Association survey found that 93 per cent of Canadian physicians use virtual care and 64 per cent say they will maintain or increase their use after the pandemic.

Currently, Teladoc Health has 750,000 patients worldwide enrolled in chronic care programmes through remote patient monitoring and works in more than 600 hospital and health systems worldwide including Canada.

“Remote patient monitoring is critical to the sustainability of our healthcare system,” said McKenzie. “We are severely short on health human resources, and these virtual solutions will increase capacity in our hospitals and clinics by getting people home faster and keeping them healthy at home longer.”

Teladoc Health uses proprietary health signals and personalised interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.