At this month’s HIMSS conference in Florida, Tata Elxsi launched TEngage, a digital health platform designed for omnichannel care. It lets hospitals and healthcare providers offer a unified patient experience across all channels and delivers healthcare anytime, anywhere.

Cloud-based, it is fully customisable and lets hospitals implement modules with just the required features, keeping the deployment and operational costs in check. The Hipaa compliant platform supports various third-party tools and can be seamlessly integrated with the organisation’s existing IT infrastructure.

“TEngage enables providers to deliver omnichannel patient engagement with a seamless, continuous customer experience across any device or location a customer wishes to engage in, a personalised brand experience, and the ability to get any service at any time, in every variety and permutation,” said Muthusamy Selvaraj, vice president at Tata Elxsi.

The ongoing Covid-19 pandemic has put limitations to physical consultation globally. However, as healthcare becomes increasingly consumer-centric, offering virtual patient care is no longer a differentiator for healthcare providers.

Organisations are exploring simple and intuitive methods that can assist in designing, scaling and managing personalised healthcare programmes. Tata Elxsi’s vendor-agnostic, interoperable and horizontally integrated cloud-based platform is said to offer a unified path across the patient experience and care continuum and helps deliver healthcare anytime, anywhere.

Indian company Tata Elxsi, part of the $100bn Tata Group, is a fast-growing design and technology services company. It works with automotive, healthcare, life sciences, and media and entertainment businesses to develop products, services and applications. It is backed by over 30 years of experience in designing, engineering and launching products for multiple industries through its network of design studios and global engineering centres.