Pointr in Epic partnership to find way round hospital

  • November 24, 2025
  • Steve Rogerson

Indoor navigation specialist Pointr has integrated its AI mapping with Epic MyChart to deliver seamless, turn-by-turn navigation for patients in hospitals.

The indoor navigation tool for hospitals is now live in Toolbox on the Epic Showroom, with an integration that connects Pointr’s AI mapping and blue dot navigation directly with Epic MyChart.

This guides patients from the parking lot to their appointment room, all from within MyChart.

The Pointr Express integration allows patients to launch indoor navigation directly from their MyChart appointment through a deep link, giving them a personalised route from home to parking and all the way to their clinic or exam room.

The experience also includes “Mark My Car”, helping users easily locate their vehicle after their visit.

Hospitals can extend the same Pointr map experience to visitors through QR codes on posters or with assistance from volunteers, providing a unified map experience across the entire campus.

“Providing real-time blue dot navigation inside MyChart is a major step forward for patient experience,” said Tal Rotman, vice president at Pointr. “We can offer hospitals a secure and scalable way to bring our award-winning navigation experience right where patients already are: inside MyChart.”

In parallel, Pointr is developing a native web integration that embeds its Web SDK directly within the MyChart app using Bluetooth and location technology. This next phase will unlock real-time blue dot navigation, automatic check-in and patient feedback, all delivered natively inside MyChart for a seamless, end-to-end patient experience.

For over a decade, UK firm Pointr (pointr.tech) has been pioneering indoor positioning and AI mapping technology, holding 25 patents in blue-dot accuracy and location intelligence. Its proprietary technology delivers high-accuracy positioning across indoor, outdoor and multi-floor environments, ensuring patients and staff always receive precise, real-time navigation.

Pointr’s AI mapping engine automatically converts and maintains hospital maps, ensuring accuracy as buildings evolve.

“Hospitals move fast, and Pointr helps them stay ahead,” said Rotman. “Our AI mapping ensures every patient has the most accurate route, every time.”

The Pointr Express (www.pointr.tech/express) integration with Epic MyChart (www.mychart.org) is available now to healthcare systems through the Epic Showroom (showroom.epic.com).