Utah-based mental health organisation Odyssey House has gone live with Oracle Health’s electronic health record (EHR) and behavioural health technology at its Martindale Clinic.

By replacing its previous health records system with Oracle Health, Odyssey House will be able to automate billing processes and give clinicians an all-encompassing view of patient data to help make more informed care decisions. With connected data and systems, Odyssey House can also reduce administrative overhead, improve financial transparency and control, and simplify its operational reporting.

Odyssey House is one of the largest and most comprehensive addiction programmes in Utah. The organisation offers adult outpatient and residential treatment services, as well as programming for parents with children, youth residential, sober housing, criminal justice and alumni services across 29 care sites throughout the state.

“Oracle Health is the only EHR vendor that has been able to meet the needs of our agency with behavioural health charting, primary care charting and an integrated revenue cycle,” said Adam Cohen, chief executive officer at Odyssey House. “With Oracle Health, we can implement interoperable options that communicate with one another to help care for the whole patient.”

As its programme grew over the years, Odyssey House implemented multiple disparate products that ultimately required redundant data entry and complex manual processes to ensure patient information was accessible and accurate for care teams, as well as for front and back-office staff. Following a thorough vendor review, Odyssey House selected Oracle Health’s EHR to replace its legacy systems and drive clinical and operational efficiency.

Odyssey House recently went live with Oracle Health’s EHR at its primary care Martindale Clinic. With the Oracle EHR and more than 200 behavioural health-specific screening and assessment tools, staff will be able to take advantage of the system’s simplified workflows to create a more comprehensive patient record. Other features include embedded telehealth capabilities and on-demand reporting and analytics that can help clinicians make more-informed care decisions.

The clinic will also benefit from Oracle’s revenue cycle management tools that will let Odyssey House (www.odysseyhouse.org) aggregate clinical and financial data, automate chart completion, and simplify the coding workflow to help reduce manual processes, improve billing accuracy and increase reimbursement rates.

“For many people, mental health is a years or lifelong battle, making it essential for caregivers to have a complete record of their patient’s health and treatment journey,” said Seema Verma, executive vice president at Oracle Health (www.oracle.com/health). “With Oracle’s connected technologies, providers like Odyssey House can combine mental health and primary care data to help providers make the most informed care decisions, while maximising opportunities as an organisation by better managing revenue and optimising efficiency.”

Oracle (www.oracle.com) offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.