DialCare partners Zelis to expand telehealth access
- August 18, 2025
- William Payne

Dialcare is partnering with healthcare financials tech firm Zelis to expand access to telehealth and virtual care services. Telehealth services including urgent care, virtual primary care, therapy, psychiatry, teledentistry and virtual vet will now be made available to Zelis’ network of healthcare brokers, third-party administrators (TPAs) and healthcare payers.
Zelis provides a range of products and services to simplify the process of finding, navigating and paying for care for consumers, and building high performance networks and claims validation services for healthcare brokers and payers.
The partnership with Dialcare is the first introduction of telehealth to Zelis’ product offerings.
DialCare provides virtual care products for non-emergency illnesses, general care, mental health concerns, dental care and pet health advice. Available throughout the United States to consumers and organisations of any size or industry, DialCare’s virtual care solutions are available as stand-alone products or as part of a bundled offering.
“We’re excited to partner with Zelis to further improve and expand access to care,” said Becca Bean, senior vice president of DialCare. “As many organisations seek to diversify their benefits offerings to meet evolving consumer demands, DialCare is proud to offer our telehealth product suite through Zelis’ growing network of TPAs, brokers and beyond.”
“By joining forces, we’re accelerating our ability to offer alternative network models that expand access to care—whether that’s reaching underserved regions or meeting consumers where they are with more convenient, digitally enabled options. This collaboration brings us one step closer to fulfilling our mission: removing the friction that too often stands between patients and the care they need. Together, we’re creating a more seamless, connected experience that lets care flow freely and effectively,” said Jay Deady, President, Price Optimisation, at Zelis.


