Constant Companion adds Google and Apple assistants

  • June 1, 2021
  • Steve Rogerson

Florida-based healthcare-focused voice technology company Constant Companion has expanded its voice-first technology to include Google Assistant and Apple’s Siri.

The company provides purpose-built technology designed to empower older adults, those with disabilities or anyone living alone to stay more engaged, connected and protected.

Former Apple technical senior advisor Scott Thompson, who specialised in accessibility at Apple for six years, has joined the Constant Companion product management team. Thompson will be a champion of the company’s AI voice and mobile technology, including the expanding Apple Siri and Google Assistant product lines.

He will be enhancing the use of these products for caregiving agencies, independent and assisted living facilities, and healthcare systems. In this role, Thompson will drive the design, build and roll-out of products that deliver the company’s vision and strategy.

“There is a dire need for those at risk, like the elderly or disabled, to have someone usher them into this new age of technology,” said Thompson. “We are using Constant Companion’s state-of-the-art technology to revolutionise the call button for emergency response in home care as well as communication for patients recently released from the hospital. Technology is at its best when it is being used to help people. At Constant Companion, I look forward to helping drive what is needed to keep people connected to everything that is important to them with simple, beautifully designed systems.”

Constant Companion provides patented, purpose-built technology that keeps people engaged, connected and protected. The company’s voice-operated systems are said to be simple and easy to use and provide round-the-clock access to an urgent response call centre.

“We are proud to welcome Scott Thompson to Constant Companion,” said CEO Mark Gray, a veteran cyber-security and technology entrepreneur. “His passion and commitment to innovation that creates amazing customer experiences make him a valuable teammate and a great addition on our mission to make people’s lives better.”

During his time with Apple, Thompson focused on accessibility, working on the technical, customer and engineering support side to understand and define what accessibility means for customers. He was one of the first members of the accessibility team, which eventually grew into a team of more than 300. He assisted in the design and implementation of the Accessibility Smart Home exhibit at a Smithsonian Museum in New York, among his accomplishments.

As a product manager at Constant Companion, he will use his experience to drive the product process and help deliver innovative, voice-focused, user-friendly technology in the healthcare space.

“In this new role, I have the distinct privilege of helping to empower and assist people while also helping Constant Companion take their technology to the next level,” said Thompson.

Using multiple platforms of popular voice assistants, Constant Companion has created Hipaa-compliant, AI-based technology supporting healthcare and home care. Its systems are used in more than 500 counties in the USA.