Acquisitions let OP provide whole-child telehealth

  • February 28, 2022
  • Steve Rogerson

Pennsylvania-based paediatric-health company Office Practicum (OP) is focusing on providing whole-child digital healthcare following its recent acquisition of RemedyConnect.

RemedyConnect is a Colorado-based paediatric-specific digital healthcare delivery company with a telehealth offering, after-hours answering service, web-site development and marketing services. This acquisition follows that of NextStep, a behavioural health EHR firm.

Together with OP, they provide the technology paediatricians need to support holistically children’s behavioural, emotional and physical health.

For 35 years, OP has offered products built by paediatricians for paediatricians. It supports thousands of providers in a range of efforts, from clinical, operational and financial support, to vaccine administration, communications and care via a secure patient portal, along with preventive and acute care tracking.

With the acquisitions, OP will be able to leverage technologies from both companies to create paediatric offerings that focus on the whole child. This expanded initiative will focus on building technology and services that allow paediatric providers to support the whole health and well-being of every child.

NextStep will continue to provide both child- and adult-focused behavioural health specialists with EHR and revenue cycle management. Likewise, RemedyConnect will continue to provide its line of digital healthcare including web site, SEO, telehealth and answering services.

“We know that what our practices need moving forward is a robust, holistic whole child solution,” said Kraig Brown, CEO of OP. “Last year especially, but for many years now, the needs of our patients are no longer fully physical. While some practices have begun to integrate behavioural health specialists, others are referring their patients out to trusted providers at unprecedented rates. We want to ensure we’re supporting our providers in every way so they can continue to provide unparalleled and seamless care to their patients for all their paediatric needs.”

Dan Feiten, CEO of RemedyConnect, added: “We are delighted to join the Office Practicum family. Combined with OP’s state-of-the-art EHR, our telehealth and after-hours answering services will allow providers to meet patients wherever they need care, whether that be at home, in the office or when the practice is closed. With OP, we’ll be able to help more providers than ever before build strong relationships with their patients outside of the office and in between visits, for long lasting loyalty and increased patient satisfaction.”

Feiten will become OP’s medical director and product leader of clinical innovation. As a respected paediatric physician, Feiten will apply his clinical and technical expertise alongside contributions to the specialty practice community and organisations, most notably AAP and the American Telemedicine Association.

In this new role, Feiten will spearhead product innovations, develop whole child paediatric initiatives, and oversee the direction of the active OP Physician Advisory Council. This group of paediatricians and practice managers provides quarterly product feedback and development direction based on real-time insights sourced from their daily practice management experience.

Along with the team of OP experts spanning a combined 150 years of clinical experience, their perspectives, clinical expertise and focus on improving care will support the whole-child initiative and continue to drive innovation and advocacy for a diverse and growing OP community.

The acquisitions of RemedyConnect and NextStep are the first steps in providing paediatric practices with the products and services they need to care for the whole child. OP says it remains committed to the paediatric community and will continue to evolve to meet the ever-changing needs of practices and patients in 2022 and beyond.

Today, OP serves more than 9000 paediatricians across 49 states.